All You Need to Know About the Pool
at Sol Wave House All Suites
Full view
Pool & Beach (134)
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Guests1 room, 2 adults, 0 children
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Pool review highlights
Good rooms and good pools/bar/food. Located very good. Hotel is let down by its corridors and lifts, no money has been spent on...
... it got us in the party mode) The standard sun beds by the pool were absolutely horrendous, looked like they’d been demoted...
... on the second floor. Despite we were very close to the pools area, the room was very quiet. Our 6 months old baby...
Most popular question about the pool
Hi can someone tell me how much it is for a day pass to use the beds and pool at front of the hotel?
Answer from Nico D
Aug 2019 |
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Featured pool amenities
Infinity Pool
Outdoor pool
Poolside Bar
Reviews that mention pool
Write a reviewGood rooms and good pools/bar/food. Located very good. Hotel is let down by its corridors and lifts, no money has been spent on these areas and cheapens the hotel as a whole. Took an extremely long time to check in but we did get an upgrade to a sea view room! Which was great.
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Value
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Location
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Service
Sleep Quality
Review collected in partnership with Meliá Hotels International
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Response from RosalÃa M, Director de Relaciones con Clientes at Sol Wave House All Suites
Responded 08 Oct 2019
Dear Socanoke We are happy to here that you find our location as the best one as well as the room and the beach club. Regarding the condition of the corridors, we have passed your comments to the head of maintenance who will take the necessary measures to solve the issues that you point it out. We look forward to receive you next season. Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
We’ve been wanting to stay here for a few years as it always looked so good. Finally in a position to treat ourselves this year so paid slightly more than we’d like but thought, what the heck, it’s gonna be awesome!
On arrival everything looked good and we were told we’d been upgraded to a junior suite. To be honest, I wouldn’t call it that. It was tidy enough, but nothing overly special.
We’d also paid for sea view, which we had but only from a corner angle, the other view was the strip and Stereo Bar (not a major issue cause it got us in the party mode)
The standard sun beds by the pool were absolutely horrendous, looked like they’d been demoted after 5 years at another hotel and these were the hand me downs! VIP row on the front had red cushions but nothing special again, always empty as you had to pay!
Drinks by the pool were so expensive €5.50 for a can of Koppaberg!
The setup here is quite weird as there are still apartments owned by the public. From what I gather they have access to all the facilities and discount on food and drink.
It takes away the high end, exclusive feel of the place really.
Had a better stay at the Sol House a couple years back and it was much better value for money!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Response from RosalÃa M, Guest Relations Manager at Sol Wave House All Suites
Responded 28 Sep 2019
First of all, let me apologize since our hotel has several apartments in property, which the hotel does not manage and unfortunately, the hotel cannot be held responsible for the actions taken in these apartments, however, allowing me to clarify that the maintenance of the hotel is an agreement with our company which does not compete in this review. I would definitely clarify that all our guest hosted have so special offers which other guest who are not hosted do not have: 2x1 coctails, bali bed offers, 15% off at Flowrider…. Our House service is a direct line to contact with our guest during their stay, to provide them the fastest solutions to their incidences in house. I would like to point as well, that in all of our hotels we have our Guest Experience Department available to the guests, in case of any inquiry, comment or impression that might occur during the stay. The feedback of our guests is of extreme importance for us and in case of any possible lacks or inconveniences detected, we act immediately by offering concrete and specific solutions. Unfortunately, as you can read in our website, there are so many types of rooms available, specially with the sea view, which can be: parcial sea view, sea view, or fontal sea view. All our TTOO have this information to confirm every customer's expectation. We deeply regret that the site of the room was not under your liking, being the hotel with the biggest rooms in the area, and this is the most valuated point from our guest. We hope that this is not a reason to welcome you again in this or other hotel from our company. Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Very good choise. We booked 2 rooms and we stayed on the second floor. Despite we were very close to the pools area, the room was very quiet. Our 6 months old baby enjoyed the pool and the beach. Our 12 y/o son loved the area. Important to mention that the hotel does not have own restaurant. If you choose half board, they will give you vouchers for dinner in other hotels or in other restaurants 5 minute walking.
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Room Tip: Air conditioned is not very efficient but at least can cool down the room the minimum tolerable....
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with Meliá Hotels International
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Response from RosalÃa M, Guest Experience Manager at Sol Wave House All Suites
Responded 19 Sep 2019
Dear Humberto I, Thank you very much for your kind words about Sol Wave House. It is very important for us to know that we pleased your expectations. we are glad to hear that you enjoyed your holidays. We hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
We visiting yearly once or twice Mallorca every Summer and it’s the only hotel I return twice ,every year , so much fun
Good location right on the Beach with beautiful view to Magaluf beach ,day and night .
Very nice restaurants ,bars nearby ,with good prices The beach is beautiful ,plenty waters sports ,activities and the water is crystal clear .
The hotel staff is always kind and helpful ,
Breakfast is Yummy , very good quality of fruits, and choices , salmon ,avocado , pancakes , home made cakes ,live cooking
The rooms are clean and very good size with Balcony, all with great view to Magaluf beach ,swimming pool , but my favourite is the frontal see view rooms, u can see the flow , whole Magaluf beach ,from the front and Isla the sa Porrassa
The flow ride so much Fun for both Kids and grown-ups too
Katmandu just at the corner ! With free Entry and some rides if u stay at MeliaMore
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Response from RosalÃa M, Guest Experience Manager at Sol Wave House All Suites
Responded 02 Sep 2019
Dear Discover396853, Thank you so much for your review. It is lovely to read that you had an amazing time with us. All the team is looking forwards to see you and your lovely family again! It is lovely to host guests like you. My best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Starting with the positive notes:
-beachfront and direct access to a clean beach;
-central location, just steps away from many restaurants, bars and nightlife;
-infinity pool;
-large solarium deck with beds;
-junior suites with partial sea view or sea front view. Large bed, large shower, basic kitchen facilities and tools.
-cleaning team available every morning.
What disappointed me and let me down, thus making me rate the hotel lower than what I would is the staff attitude.
At the reception a young man didn’t seem welcoming at all and bothered to assist us.
I did the checking online to speed up the whole process and I was supposed to just collect the keys but I’ve been asked to provide again all the passport details, send an email with the reservation number, and I’ve been charged the tourist taxes (I thought they were already included in the price I paid 100% in advance!)
To have towels for the pool you need to leave a deposit of 10€ which is supposed to be returned at the end of the stay.
By the pool I was asking for new towels and The answer I got is a finger pointing the clock and the timings of the next shift when the person in charge was coming.
No problem, I can wait, but coming from an hospitality background I expect courtesy and smiles, especially if There might be a language barrier and I am approaching the staff kindly.
On the other hand, the boys and the lady serving at the bars are quite nice.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
Helpful
Response from RosalÃa M, Guest Experience manager at Sol Wave House All Suites
Responded 02 Sep 2019
Dear Laurilorenz, Thank you so much for your comments. We are happy that you had an overall good experience with us, and we regret the points that made your visit let a bit down. However, we would like to inform you that touristic balearic taxes ALWAYS has to be payed at the hotel by law. Let us apologice if any member of the staff did not explain you this protocol in the way that you expect. We are very surprised about you comments regarding our staff, which, fortunately, is one of our most valuated points. We really hope that these are not reasons enough to welcome you again and change your experience for a 100% of satisfaction. My best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Questions & answers about the pool
Answer from Nico D
Aug 2019 |
Hi. The normal beds and use of pool is free for all hotel guests. They have a VIP area you can rent. Never done this, but I believe it cost 20 Euro a day.
Answer from Rasha
Aug 2018 |
The pool is small so I dont think they will allow it , but you can use it in the sea its a walking distance from the hotel
Answer from Jane R
Jun 2018 |
The pool was not heated and I don't think they do an in-house/local sitter service, I would say this hotel is more suited to older kids rather than toddlers.
Answer from zbsbsjsk
Jul 2017 |
The Bali beds were free when I went but were on a first come first serve basis, drinks can be ordered to your beds via tablets or phones as far as I can remember and you can hire fresh towels for a small deposit by the pool that you will get back at the end of your stay, hope this was helpful!
Answer from Arran Pullen.
Apr 2017 |
completely different areas - public have access to the surf area and surf shop with outdoor bar area, hotel guests have access to the infinity pool and all the sunbeds on floor 1 above the surf area.
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