I would return to this hotel, very quite after about 11.30-12ish although bars nearby if you want that. Hotel very clean, management very good at ensuring masks are worn except when sitting. There was always something we enjoyed at meal times, bar and outdoor snack area very well managed. We had a lovely room, 722, with sunshine from 2pm onwards and a pool view with side sea view. Water slides are cleaned every day and my 12 year old enjoyed them. Lucy’s were cleaned lots every day and I felt very safe from Covid-19 here. Highly recommend and I’d like to congratulate the management and staff for ensuring high standards are kept daily 🙂
Excellent hotel , friendly staff . Good choice of food . Microwave available to warm up a little more
Spotlessly clean room
Nothing negative to report
Far exceeds it's star rating
Will be going back
Stayed here at a cost 0f £3,240 for 1 week!
the most ive ever paid for a holiday. never would I stay here again.
room very small allocated to a family of four. hotel facilities are well equipt for families except for the accomodation. rooms are for couples.no room for families.
this holiday was hard work. holiday makers crammed in every corner, queues for every thing, people up super early putting towels on beds just so they could get a space to sit. some times it was standing room only.
i have always booked a hol to get away from our busy lives and relax as much as you can with two small kids!
staff where always hurrying you, giving you count downs because of the amount of people queueing. this was a very stressfull experience, not a holiday. i have a rapid working life, iwent back to work as if I had never been on holiday.
This is a good hotel. The swimming pools are cold and my 5 year old and 1 year old stayed in the pool with the slides most of the time. A heated pool would have made it 5 stars.
Theres not enough lifts for the amount of people staying, used the stairs a few times. More lifts would make it 5 stars.
Staff are excellent they work tirelessly, it is a very busy hotel.
Food was good lots of choice. Really good options for children. Plastic plates and cutlery for babies. Microwave in the bar area. I used that at 3am one morning when my 1yr old wanted a bottle. My little one lived on paella and pasta for the week. Good highchairs for little ones. Can get samey but always does with all inclusive.
Rooms are small but its standard for Globales. There is a fridge in the room, which was handy to store milk as my little one still occasionally wants a bottle due to teething. Supermarket down the road to the right.
Lots of little shops and resteraunts to browse past and a pebbly beach.
In walking distance of paloma park and selwo marina. Took the bus to the marina.
Food is a bit late to what our kids are use to, but soon adjusted. Kids disco a bit late, but then straight to bed after. Also take loads of baby wipes if you have little ones, they are expensive there, if youve got messy little ones.
Stayed 29th Sept-3rd Oct 19.
Booked through a large booking agents couple months in advance.. 2 days before I checked and the company had gone bust, I contacted the hotel, who had received the booking but didn't want to honour it as they said it had been cancelled. I rebooked directly with the hotel chain GLOBELES. 3 adults 1 child 7 yrs old.
On arrival they claimed the child was 1 yr old on the booking so only a cot was available if I wanted a child bed I would have to pay and extra £140. I paid. The older male receptionist was abrupt and dismissive.
Room was comfortable and cleaned with housekeeping. Fridge provided and A/C
FOOD.. was plentyful... HOWEVER... the FLIES was HORRENDOUS, they were everywhere. Staff was polite especially when receiving you at the dinner hall.
Pool and entertainment was great, kids love it... HOWEVER THE FLIES!!!!!
I complained to an onsite rep about the cost of the vacation and extra charges having provided them with confirmation of my booking, they upgraded me for 2days to all inclusive as 'full and final settlement of the matter' and had to sign an agreement not to pursue the matter any further.
Snacks was available but was horrendous... cold burgers!
Entertainment was great poolside and in the evenings when they put on shows.
Hotel was clean and well located 5 mins walk from the beach where you can book a subbed for 5-10euro all day.. this was October so they were trying to get people in.
This is a true an honest review of my experience.