Unfortunately our room wasn't ready on arrival, despite previously discussing a 12.00pm check in and being told it wouldn't be an issue.
The floors did not appear to have been cleaned recently - my son's and our feet were filthy within minutes of taking off our shoes and there were two or three cockroaches that came out of the bathroom. The aircon heater also didn't really help remove the chill from the air as it only turned up to a certain degree and wouldn't go up higher so I spent the whole night ensuring my son would be warm and getting no sleep myself.
The beds were made up with one thin blanket which wasn't sufficient for winter and there weren't anymore provided in the cupboards either :/
Space wise good value but upkeep and general room amenities could use some work (or maybe we were just unlucky!).
I booked a room for my nephew his mate and 2 small children for a Saturday night on arrival the toilet did not work that got looked at then he noticed a number of other problems and sent me pictures as I was not there I sent an email no reply spoke to office Monday morning sent pictures and was informed it was not good and was going to deal with nothing heard.
The stove was very filthy with the silver trays not changed, Top of fridge dirty, some sort of grime on door, wet stain in corner, jug was not healthy to use and toaster dirty all in all not a healthy place to stay with children I am talking to health and safety people as well.
The position was good for us as it's on the outskirts of town, heading north. We stayed in a brick cabin which had been recently renovated. It was clean and quiet although in daylight hours there's a lot of traffic zooming out to the nearby industrial estate. Hardly any noise at night. Separate bedroom although no door between it and the kitchen/lounge (not good when your husband is watching the Formula I GP). Plenty of hanging space. There's a pool but it was unused, with dirt on the bottom (fair enough - it was in July). We arrived on a Sunday when the office was closed but the key had been left in a box for us, just as the manager had said.