Date of stay: December 2019
I live in Europe and was not certain of my travel dates so I first stopped by to ask about the rooms and facilities. The staff was amazing in filling me in on EVERYTHING ESA offered AND a detailed summary of the surrounding area and things to do. I also stopped in at the nearby hotels. While they were also friendly, they weren't as informative.
When I decided to make my reservation, the manager personally showed me the room and told me MORE about the area and things to do. I booked THAT day!
It is unfortunate hotels all over have to take steps to protect themselves from theft so guests must request things like coffee pot, cups, glasses, etc., from the front desk, but the staff is a pleasure to deal with so it's a bonus to visit when making requests and the request is filled immediately. No waiting for housekeeping to fulfill the request.
The room is clean. The kitchen is clean (important!). The bathroom is clean. (A MUST!) The bed is comfortable and has an extra pillow to start with.
Easy to find. Great parking. Multiple food choices nearby. Google the location, it would be faster than reading my list.
I am only here for the weekend but am planning future, longer, trips and will stay again. The staff alone is worth it!
My ONLY hesitation in writing this review is that future availability may be limited ;) !
Room Tip: Call to book for the best customer service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from iResponze A, Manager at Extended Stay America - Tulsa - Midtown
Responded 29 Dec 2019
Dear Guest, Thank you for the heartwarming review of Extended Stay America and for sharing your feedback with future travelers. It’s an absolute delight to know you are enjoying our immaculate accommodations and that our associates have been able to ensure your visit has been a memorable one. Your comments will be shared with the entire team. Please enjoy the rest of your stay. Sincerely, Hotel Management
This response is the subjective opinion of the management representative and not of TripAdvisor LLC