2 levels of rooms. 3 buildings on one site.
Our room was in main building 2nd floor.
+ very clean
+ Fairly new.
+ Staff very helpful
+ Room was standard, 2 queens.
+ Continental breakfast
Out lying buildings look tired, running down.
Some of the out lying buildings are rented long term.
We booked a room at the Port Augusta Inn and Suites based on positive online reviews. When we arrived we found that the room they had reserved for us was not pet-friendly and we had our cat with us. This non-pet room seemed clean and in good repair. Unfortunately they were not able to provide us with an alternate, pet-friendly room that met our standards. The only available rooms were quite run down, with strong odors, Cigarette burns, fresh dirt, and stains on the bedding, etc. In addition, there were several people hanging about outside their rooms who I later learned were area homeless people being housed here by the government due to Covid-19. We are happy with our decision to not stay here.
Room was kind of small and dated. Bed was comfortable but I found the pillows to be too big, puffy wise. We had to go outside to the breakfast room. Breakfast was very basic, toast, muffins, yogurt, cereal and bananas. Good location, close to everything. We found the hotel to be very quiet even though you are on a main street.
The choice of accommodations in Courtenay / Comox seem to go from one spectrum to the other - either cheap & run down or super expensive & fancy. The Port Augusta is inbetween. Older place, but well maintained. Clean and good location. I stayed in the 400 series of rooms ( the cheap rooms - $89) and they are housed in a cinderblock, half underground bunker sort of building. Room was a little dingy, but quiet and clean. There are nicer rooms available with balconies and such for more money. Continental breakfast was in a tiny room (only 4 tables) behind the office - guests were struggling for space. Food basic, but OK. Room was a little pricey for what I got, but adequate.
The small pool was lovely and we were in a renovated room which was very nice and very clean. This is a good value for the price. We also very much enjoyed the free continental breakfast in the morning.