We stayed for two nights in Nov 2018. The view from our villa was breathtaking as was the setting. This is where the positives ended. The location, set in boulders made accessing the property treacherous on wet and slippery rocks. Once in our room we found we had no hot water , our toilet didn't flush , nor was there toilet paper or a kettle. An attempt was made to rectify the issues with the plumbing however they continues through out our stay and we were unable to have a hot shower the whole time. We had friend staying in other villas and they too had issues with hot water. The room was dusty and had a musty smell. The rocks in the outdoor pool were covered in green slime. The power is turned off at 11pm till 4 am each night.
The lady on reception was rude and appeared put upon when issues were politely raised with her. She also vented her anger when we opted to pay via card, bemoaning the difficulty accessing cash on Zimbabwe.
I would definitely not stay here again.
We spent a couple of nights at Big Cave - our second trip there after a gap of 20 years - and had a wonderful time.
Lin and her team, including Thabi and Eugene in the dining room, were first rate; friendly and attentive. Our guides, Shepherd and Tawanda, were outstanding and really went out of their way to make our game drives (including a walk with rhinos!) and other visits fun and interesting.
The camp itself is spectacular, perched on top of the rocks and our little cottage was spotless, comfortable and well equipped. The food was delicious and plentiful. And the evening campfire was such a lovely, relaxing experience after a busy day in the bush.
Beautiful setting with view over the valley and sunrise from the balcony of our room. Not in the middle of the national park but about 20 km from the main entrance. I would recommend warm clothing because it can get chilly in the open game drive vehicle (even though blankets were provided).
The parking lot is down the hill where the lodge is located and they provide a free jeep to bring the clients and luggage up. Check in was very smooth.
Very nice beds and bed linen - no luxury but everything you need
There was no electricity (fire at electricity company) while we were but they managed to prepare nice meals for us. We enjoyed our talks with Sheppard and Lynn very much and like how they take the time to have meals with the guests. They are really nice people and Sheppard was an excellent guide on our trips. On top of this they made a nice program for us so we could enjoy a drive on the property, walk to the top of the boulders in the national park, rhino tracking in the morning, walk to big cave on our own just before lunch, and walk to bush paintings, game drive and sun downer at Cecil Rhodes Grave to end the day. We stayed for 2 nights and arrived late on the first day and left early on the last day.
We would not recommend to pay the supplement for the all inclusive arrangement. The supplement was steep and you hardly have time to have lunch due to the late breakfast, everybody goes to bed early and the bar was rather soulless.
The lodge is very well located being just a short drive from the Matopos National Park. It is very quiet and commands lovely views over the surrounding hills. The lodge is not luxurious but the rooms are very pretty and very comfortable. They have their own patio.The bathroom is rustic but everything works perfectly. Our room included full board: the meals were excellent and the communal table provided entertainment with like-minded travelers. The icing on the cake were the presence of Lynn the manageress (warm and always helpful) and Sheppard, our appropriatedly named guide, who took us to walk with rhinoceroses and showed us some amazing and well hidden stone paintings - always with a smile! I would definitely recommend the lodge
Matobo is a unique part of Africa with the magnificent balancing boulders and the Big Cave Camp set amongst it all, makes for a great experience. From the moment you arrive, Lin, the manager, makes you feel welcome and the staff are extremely friendly and helpful. The rooms are simply decorated with lovely views out to the bush and rocks. The food is lovely and shared with other guests around a large table in the dining room. On completion of the evening meal, the guests retire to the outside boma with fire pit, to chat about the days events and wind down with a glass of wine or drink of your choice. What I loved were the many tours on offer within the park, from the Camp. The guides are very experienced and can take you on walking tours to various outcrops, sundowner tour to Lightning ridge and our great joy at finding a mother rhino with a baby a few weeks old. If you just want to relax, the camp pool is the place to go where you are surrounded by the african bush and feel one with nature. Many thanks Lin and the staff for a fabulous stay and hopefully we will make it back your way again some day.