We have stayed at the Plaza Hotel before so decided to stay again. We like it as it is not a chain on the freeway, it is easy walking access to a few great eating places (The Skillet, Olivia's, El Rialto), pleasant staff, nice room, and very safety conscious with the Covid restrictions. Yes, it would have been nice to have the bar and restaurant open but they can't with the state restrictions and we understand that. They leave the rooms vacant at least 24 hours between guests and we appreciated that.
The room on the third floor was quiet and large. Air conditioning worked and the bed was good. Pillows aren't the best but we are picky pillow people and travel with our own. We were greeted by a nice gentleman when we arrived and he brought the cart out to our car. No refrigerator in our room but we knew that. Morning coffee across the plaza at Olivia's made it convenient.
I would suggest they attempt to have ice available for drink cups. Probably not in the open right now but it would have been nice to get a cup of ice from the front desk for our water glass. That seems like an easy fix for guests.
I regret to report that The Plaza Hotel, formerly one of our favorite places to stay while traveling in northern Mew Mexico, is in decline: a shadow of its former self. Whether this is the result of the COVID 19 contagion, or the fact that the owners opened a rival hotel in the same small city, I don't know, but the sad facts are apparent.
We visited there a couple of weeks ago, part of a trip to the area, as we had been fans of The Plaza since the current owners took it over. We had visited it several times before that, even during the funky, "No Territory for Old Men" days, witnessing it steadily improve to a peak, with a fun bar, one of the nicer restaurants in Las Vegas, and even absorbing the large building next door.
For our latest visit, however, the restaurant and bar were gone, perhaps victims of the flagging Las Vegas economy. Amenities, such as morning ice or coffee self-service, were discontinued.
The room conditions were a bit shabby. Specifically, there was food on the room carpet, suggesting that it hadn't been vacuumed between guests, and there were crumbs of some sort in the desk drawer. The computer-assisted television needed to re-boot whenever we turned the light switch on or off, and the sheets did not fit the mattress. In short, it appeared that The Plaza was returning to its, "No Territory..." days.
The malaise seemed to have spread out to the Las Vegas plaza area as well, as most of the nearby restaurants we sought as substitutes for the one that used to be at The Plaza seemed unwelcoming to all but local customers. Next time I am in the area, assuming a stop in Las Vegas, I intend to shop around on Trip Advisor for lodging elsewhere. The Country club area seemed promising.
I must add before closing that the manager at the front desk was one of the most personable and friendly individuals we met during our entire trip. In fact, he was the most positive aspect of the of the visit, reminding us of how Las Vegas used to be. Unfortunately, he had no control of the circumstances and could only conduct damage control.
I was just passing through New Mexico but this was a gem of a place to find. Beautiful Mexican style artwork throughout the halls and in each room. A standard was quite sized but did not have a fridge
My wife and I wanted a not-too-far away getaway to celebrate our anniversary, so we settled on north central New Mexico as our destination. In a town as full of history as Las Vegas is, it made sense to stay at either the Plaza Hotel or the Castaneda, and we chose the former. The hotel had only recently reopened after being shut down due to Covid-19, and was operating under a 50% capacity restriction. We had made reservations a couple of weeks prior to our visit, but it wasn't until a couple of days before our stay, when I called to confirm our reservations, that I found out that the restaurant located in the hotel had closed permanently. Apparently they felt that they could not make a go of it under the restrictions. So that was disappointing, but certainly understandable. Our room was ok - on the third floor facing the plaza. There was a control for air conditioning on the wall, but if it provided any a/c, we couldn't tell! The hotel had placed a large fan in the window to help cool the room. The bed was on the soft side but we had a pretty good night's sleep. The room and entire hotel are decorated with furnishings and artwork from the late 1800s-early 1900s - nice historic feel to the entire place. Parking was available on the street right in front of the hotel. The lack of the restaurant was the main reason why we could not give this four stars, but that is understandable. The Plaza Hotel was a nice break from the many chain hotels available in Las Vegas.
If you are traveling near Las Vegas, New Mexico, you MUST stay here. The hotel is unique with antique furniture and they allow pets, plus rates are very reasonable. It was wonderful being able to eat dinner with drinks (super Mai Tai & Margarita) with our dog in the lobby (long, banquet table) and again for breakfast. Dinner and breakfast were delicious. If stairs are too much, there is an elevator. At the top of the stairs is a room that Michele Obama stayed in. The drinks, dinner and breakfast were superb. The staff is exceptional. Definitely would stay here again if driving through New Mexico!