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All You Need to Know About the Rooms
at Candlewood Suites - Slidell / Northshore

Room/Suite (17)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... front desk was so helpful and kind!!! She made reserving the room so much easier and was so kind and sweet !! Definitely would...
... will never forget how you made them feel. Candlewood Suites - Slidell / Northshore, has the best staff I've encountered...
Power was out from a tropical storm so got a room last minute for one night. Its a bit noisy, this must be the weekend hang out....
Most popular question about the rooms
Do u have 2 room suites with kitchenette because we have 2 children staying with us for 2 nights
Answer from Reggie McNeil
Sep 2015 |
... you for your question. Unfortunately we do not have a 2 room suite. We have a 1 bedroom suite where the bedroom...
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Reviews that mention rooms

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Laurie T wrote a review Mar 2021
1 contribution
So glad I found this place I called quite a few hotels on our way back from Texas to New Hampshire.The girl Madeline that worked the front desk was so helpful and kind!!! She made reserving the room so much easier and was so kind and sweet !! Definitely would recommend this place
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Levi B wrote a review Feb 2021
1 contribution
This hotel has been my refuge while I work nearby offshore. I leave early in the morning and return late in the afternoon. So far in my career, I've stayed in many hotels while working. The one thing I've learned is that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.

Candlewood Suites - Slidell / Northshore, has the best staff I've encountered in my 15 years of travelling for work. I want to highlight a young lady named Madeline that works at the front desk. She is one of the biggest reasons I keep coming back to this hotel because she is so kind and works very hard to satisfy the customers needs.

One night I was walking out the lobby to go find some food in Slidell and I was so surprised at Madeline's kindness. An older gentleman with his family needed a room for the night and he couldn't pay for it because his credit card expired the previous day. The gentleman was sad/embarrassed that he couldn't pay for the room and started to walk away and before the gentleman walked out of the lobby, Madeline shouted that she would pay for his room for the night. The gentleman was so happy and relieved, it moved me. I then approached the front desk and offered to pay for the gentleman's room and told Madeline that was the nicest thing I've ever had the privilege to see.

I hope everyone has the chance to visit this hotel. I promise the staff here will make you feel right at home!

Cheers,

Levi
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Date of stay: February 2021Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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CLG2930 wrote a review Oct 2020
Pearl River, Louisiana148 contributions67 helpful votes
Power was out from a tropical storm so got a room last minute for one night. Its a bit noisy, this must be the weekend hang out. There may or may not have been Marijuana smell coming from one of the rooms. The bed is ridiculously loud. I mean you can't even roll over, it is broken and sounds like it will drop to the floor at any moment. Not to mention you can look at it and see that its leaning. Next time I will do a little research when my power is out.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Response from IHG Service, Owner at Candlewood Suites - Slidell / Northshore
Responded 24 Oct 2020
Hi CLG2930, Thank you for making us part of your visit. We strive to offer quality service and I understand that your recent experience at our Candlewood Suites Slidell Northshore hotel was not as satisfactory as expected. I am sorry that you found our rooms uncomfortable. Our team would like to assure you that your thoughts about our service lapses are heard. We would like to gather more details to communicate this with the relevant teams. I sent you a separate email and hope you respond soon. Pleasure once again to host your visit and we hope you will give us another chance to show you that your unsatisfactory stay was an exception. All the best, Alice P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crafterlawl wrote a review Nov 2019
Sydney, Australia1 contribution1 helpful vote
Front Desk especially Alexander was very sweet and helpful! Room itself was very nice and very clean. Nice kitchens that are fully stocked with pots, pans, and utensils!! No other hotel has this! Cupboard downstairs had quick grab meals which came in handy when I was not feeling leaving to Walmart which is just right by the hotel.
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Date of stay: October 2019
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Response from alexmathis1, General Manager at Candlewood Suites - Slidell / Northshore
Responded 25 Nov 2019
Dear craftinga2z, Thank you so much for taking the time to write such a great review about your recent stay with us. I'm so happy to hear how great and helpful Alexander was. We're so lucky to have such a great team! We hope to see you the next time you're in the area! Sincerely, Alex Mathis General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toniell wrote a review Nov 2019
1 contribution
Tara Gautreaux customer service was great! She was friendly and very helpful and answered all of my question and a timely matter. I would definitely recommend this hotel and staff for future stay. Thank you.
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Date of stay: November 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Jasmine D, Manager at Candlewood Suites - Slidell / Northshore
Responded 24 Nov 2019
Thank you Toniell2 for the 5 star review. I will share with Tara the kind words and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Answer from Reggie McNeil
Sep 2015 |
Dear Heather, Thank you for your question. Unfortunately we do not have a 2 room suite. We have a 1 bedroom suite where the bedroom is separate than the living room. If you have any other questions please give me a call at 985-326-0120.
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