We are currently stayi f here at the Royal Palms. Yesterday my husband and I asked for two towels for our beach chairs. The attendant said he would be right back. He gave us 2 cushions and said he’d be back with two towels and the coves for the chairs. We gave him a ten dollar tip and He never came back. We saw him standing around talking. I eventually went and got the towels myself.
Today my family and I went to the beach and we arrived at ten am. I asked for four towels. They said come back in ten mins. I came back in 15 mins. No towels. They said come back in 15 mins. I went back. No towels. The man said. Look for yourself we have no towels. I said ok. I walked to the pool to get my towels myself. Currently it is now 11:10 and no one around me has any towels. However, a woman came to me inform me I need to rent my two extra beach chairs foen17$ a piece since I have four in my room. I asked to speak to Chase beach mgr. he never came.
Yesterday at beach I ordered nachos and two pina coladas and four drinks. The two pina coladas were awful and all melted and full of water. The other four drinks never came. The chips did come and were a very small serving. No apologies for having to wait 30 mins either. I told
Them the drinks looked horrible and watery already. No
Comment from the employee who served them.
When I checked into the hote yesterday they said 15 and under free breakfast buffet. Today I went to the buffet they said it’s 8 and under
Typical Mariott courtyard food. Nothing fancy.
I wouldn’t stay here asain.
This is the venue where our party of three have had a pretty relaxing time back in February of 2017 (please disregard the selection in the "When did you travel?" window, as the system would not allow for a backdated entry). The resort has its own beach, a nice pool, where one can each morning benefit from water aerobics, and the only drawback that may possibly come to mind is that there is no restaurant on site. This is hardly detrimental, however, since there are dozens and dozens of fine dining establishments all around the place, and within walking distance. In addition, the hotel features an ample parking lot, which is manned. Our suite was commodious and really well-kept, while the staff were attentive and accommodating. We were actually offered a generous voucher to a really cool restaurant only because our room wasn't completely ready on the hour that it was originally promised - a truly kind gesture. Needless to say, the resort is situated on a prime piece of property in the midst of all goings-on on the Dutch side of St. Maarten, and if it were not for the disastrous hurricane Irma, it would still be our vacation destination of choice. Hopefully, the resilience and perseverance of the residents of the island will ultimately restore its former allure and charm. From what I hear, they have accomplished quite a lot already, so it is only a matter of time before the former tourist crowds return in droves. Let's keep our fingers crossed...
very nice resort with a large pool and superb bar and restaurant. they have lots to amuse you every day.but Irma destroyed lots of rooms and furnature were taking by lotters.the beach is soso but next to it is another beach near the greenhouse resto.now the problem is that they are closed for 2 to 4 years.to bab. jack the frac
We have stayed at this timeshare resort many times. Pool area is relatively small, but has a nice size, clean beach area. Great location. Short distance from the airport(less than 10 minutes). Also close to many good restaurants within walking distance. Has a workout gym also on property. It is a small resort with limited entertainment on certain nights. Two casinos close bye. One towards Phillipsburg is 5 minute drive and a larger one in opposite direction past the airport that has entertainment (15 minute drive). However, since the hurricane, you will need to make inquires at the resort or through your timeshare(RCI or II) as to how much damage they still have.
Went there to celebrate 2 anniversaries-me & my wife (38) years & my son & his wife (1) year. We were on the 1st floor right near the front desk. This put us close to the beach, pool & swim-up bar! What could be better than that?!!! The room was very nice & clean , as usual. We come here every other year, 2nd home! The staff is super friendly, as well as professional. They treated us like family. St Martin is always tops on our destination list & Royal Palm is our favorite 'hangout' place. Highly recommend it with '10' stars. You will not be disappointed. Can't wait for everything to get repaired, restored, & straightened up, so that we can make our next trip according to schedule in 2019!!!!!
Mike & Emma