I enjoyed our 3 night stay at the Arabella Hotel. It is true what other guests have reported - you can hear guests walking above you. The hotel building was not built as a luxury resort, as the walls are thin and there are a lot of small noises from the building (I would be upset if these noises were loud, obnoxious sounds from guests, traffic, etc, which is not the case). The rooms are clean, remodeled and tastefully decorated in SW style, the grounds are well maintained ( we enjoyed the patio from our Courtyard room), and we enjoyed the pool and daily breakfast (7-9am, by the way). I liked the location of the Arabella, as we visited Uptown Sedona and I found it crowded and touristy. For a mid-range hotel in an expensive area, I thought the Arabella was a good stay.
Arabella Sedona was great! My friends and I stayed May 20th-24th 2021. The room with a balcony that we reserved was not available when we arrived due to a maintenance issue. Management was great and gave us another room for the 1st night. Not their fault. Things happen! The location was great! Restaurant was wonderful! 2 large hot tubs and 2 pools! We were excited to hear that they had complimentary wine and beer tasting on our first night there...didn't happen. The girl doing the wine tasting should not be in a customer service job. She was so unfriendly and rude that we just said, "forget it"! There was no wine which was fine, just her attitude was so awful! The music on the patio was really nice! The rest of the staff were great! All in all it was a great trip. Our only complaint, other than the rude employee was that there was no microwave in the room. I should have checked though. Would stay again!
Upon arrival, we were disappointed by the lack of information from the front desk upon check in. Basically given our key and directed to our room. We figured there would be information in the room, but none found. Went back to the desk to ask about breakfast( advertised as included) and housekeeping. Was told breakfast was a grab & go continental and no housekeeping services. If we needed fresh towels we had to ask. We were staying for 3 nights and it would’ve been nice to at least be provided with cleaning wipes and garbage bags.
The deluxe Mountain View/Courtyard room was VERY tiny for 3 adults. The room is dark and could use an update. There was only a small rack and no closet for clothes. The shower had no shelf or ledge for toiletries, which was inconvenient.
What was lacking in the room was made up for by the cute patio swing chair, outdoor views, beautiful courtyard and poolside area. There was plenty of seating/lounge chairs and towels.
We were looking forward to the poolside “Mole” service, however when we tried to order was told we had to pick up. When went to pick up our drinks, the attendant had no recollection of our order.
Overall, we were happy with the location and surroundings of the hotel.
The quirky hotel is charming. Located away from the hustle and bustle but so convenient to everything. It’s very scenic and comfy - nice clean rooms, balcony or patio foe each room, lovely outdoor spaces including pool and fire pits. We loved being in Building F which was close to pool but not on top of it. It’s certainly not a luxury resort but a great vacay place.
I would not recommend staying at the Arabella. Online pics are not representative of the rooms. When we arrived, the room was dank smelling and both the bathroom faucet and toilet were leaking. I told the front desk and was assured maintenance would correct the problems. That never happened. Pool and spa were dirty and needed assistance. For $450/night, I expected a much better experience.