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All You Need to Know About the Rooms
at Aldea Real Eco Resort

Room/Suite (18)
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Room review highlights
... he would want to know that someone with access to the room was stealing from his guests. Unfortunately he never...
... it would be, well a resort... In reality it is a small 5 bedroom bed & breakfast, with a STUNNING view on the mountains and...
We had the Eden room which had a beautiful patio overlooking the river. The sound of the river was lovely to listen to as we...
Featured room amenities
Housekeeping
Laundry Service
Internet
Wheelchair Access
Bridal Suite
Mountain View
Wifi
Flatscreen TV
Private Balcony
Non-smoking rooms
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Reviews that mention rooms

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Megan+James wrote a review Jun 2019
Singapore, Singapore11 contributions4 helpful votes
The property is in a nice location and the rooms are pleasant.

We had an issue at this property here UD400 as stolen from one of our suitcases. This happened on the second day of our stay and we decided against making a significant issue as the property appears to be family run and owned, and we did not want to involve the local Ecuadorian police. We did, however, send an email after our departure to the owner of the hostel to inform him. All our interactions with the owner had been very pleasant and we thought he would want to know that someone with access to the room was stealing from his guests. Unfortunately he never responded to our email to apologise or to say that he was looking into the issue. This was very disappointing. We have been travelling for 6 months in South America and this is the first time we have had something stolen from our room.

On a side point, the hostel states that it is "Eco Friendly" yet it provided two small single use plastic bottles every day for guests to drink. There was a large refillable water station in the dining room but this room is locked all day and we weren't allowed to refill our bottles when we asked. The rooms also have a whole range of single use plastic items in the room. The hostel wasn't eco or green in the slightest!
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Date of stay: May 2019Trip type: Travelled with friends
Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Mayra G, Gerente at Aldea Real Eco Resort
Responded 08 Sep 2019
It is really very unpleasant and unfair that you affirm a lie of that caliber and try to discredit a reputable hotel and that you welcomed them as part of the family as well as all our guests. Precisely if it is a family hotel, with 3 years of popularity and we never had this! and many times I as owner make rooms, and in their case the first night they did not want us to fix their room, and the second one I personally went up just changing towels as requested, and obviously nobody but me had access to their things that obviously They were NOT stolen. I say it is cowardly because no person who is a victim of theft does not make the claim at the reception and they leave as kindly as they came, and after more than 15 days they send me an email commenting on the fact? Here we have security cameras throughout the hotel and it was so easy to check who came in that obviously it was just me and submit inquiries that we would gladly have contributed to the police. I do not know what happens with people now, who without evidence accuse and want to cause harm like you. Many guests have come who have stolen their belongings in the buses, in the terminal, in taxis, they have taken tours and they have been lost, but the easiest thing is to accuse the place that they imagine they left, it is not fair and in good time Booking gives the option to have the counterpart and that its version is not an absolute truth, and that the client based on the comments that 99% are excellent draw their own conclusions. We are honest people and good masters and a lot of honor! I invite you to formalize your complaint in the police, and I will surely put WITH TESTS not only for speaking, a counterclaim for moral damage and slander What a pity there are people like that. By the way for your knowledge: 1.-The water that is part of the courtesy of the house that you take is from springs near the place and the plastic containers are recycled and that can be seen at the entrance of our lodging 2.- The hotel was built keeping the surrounding vegetation and fauna - {{- this place 3.- 80% of the fresh foods that we serve at breakfast are from our organic store with 0 chemicals and we process natural fertilizer of the same waste. 4.- We are the only hotel in the area that has an oxidation pool to process wastewater and that does not contaminate the river. 5,. We have water and energy saving policies that are clearly described in each room 6.- We promote the increase of birds in the area with the afforestation of their own vegetation for feeding 7.- We started the rescue of abandoned animals in the vicinity of our lodging, two of them live in the hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sergeorban1971 wrote a review Apr 2017
Luxembourg City, Luxembourg382 contributions57 helpful votes
I probably had not investigated enough when booking this "hotel", the name Resort mislead me in believing it would be, well a resort... In reality it is a small 5 bedroom bed & breakfast, with a STUNNING view on the mountains and river behind the house. If you like nice B&B, go for it, although the shower might be cold, and the cleanliness is well, satisfying. The bed was very good, and the breakfast was excellent. Seen the prices of other places in Banos, the price / quality ratio was also fair. So make your own judgment.
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Date of stay: April 2017Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Mayra G, Gerente at Aldea Real Eco Resort
Responded 20 Mar 2018
A pleasure to hear your valuable comments that always contribute to improve the quality of service to our customers. Everything was very well seen by you, except the word eco, and I will let you explain that it is eco resort because we are in the middle of mountains, vegetation and river, we have natural gardens with which we make our own coffee and breakfast, and finally we promote recycling and saving water and electricity, our rooms have everything a 4 star hotel should have, the only thing that we need is our aquatic area that we will do soon, we cordially invite you to come back and see our improvements
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TorontoGirl1983 wrote a review Mar 2017
Toronto, Canada6 contributions4 helpful votes
We had the Eden room which had a beautiful patio overlooking the river. The sound of the river was lovely to listen to as we fell asleep. Though there are limited amenities with the hotel, we were looking for something outside of the noisy downtown Banos scene, and this delivered. We were one of two guests in the whole hotel, so it was quiet at all times. The front desk was very helpful in arranging a bike delivery and ordering taxis.

To get to Banos, it is around $1.50-$2 cab ride or a 25 minute walk. Also next door to El Refugio if you are looking for a relaxing spa day.

Lastly, the breakfast was awesome and we had it delivered to our room. Plenty to eat!

Choose this place if you want a relaxing place to sleep and get away from the noise.
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Date of stay: March 2017Trip type: Travelled as a couple
Value
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Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Mayra G, Gerente at Aldea Real Eco Resort
Responded 15 Mar 2017
Thanks a lot for your beautiful description of our Hotel, location, decoration, landscapes, facilities, attention and services. Indeed we put passion and commitment in each one of our areas with special care so that our distinguished guests can enjoy to the maximum their stay in Aldea Real and live memorable moments. We hope that return again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Limor wrote a review Aug 2016
Kiryat Tivon, Israel13 contributions6 helpful votes
A very pleasent experience of being a guest at the Aldea Real Eco Resort. I was looking for a place where I can combine some work and ambience and wanted a relaxed environment. The hotel sits right on the rushing river stream, the mountain scenary and the sounds of the river are second to none. The room was well maintained and pleasent with wide windows, but the balcony is obviously the highlight, togethr with the friendliness and smile of the owner.Good breakfast as well ~
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Date of stay: August 2016Trip type: Travelled on business
Room Tip: Room with a balcony to the river - A must!
Value
Rooms
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Mayra G, Gerente at Aldea Real Eco Resort
Responded 14 Aug 2016
Hi again Limorw77! Thanks for share your commentaries with Tripadvvisor comunity, Aldea Real like you say is the perfect hotel for people who are looking for relaxing rounded by green area, and sleep just with the sound of the river, perfect for working in a peaceful place. We hope you return again! Thanks to take part of Aldea Real family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Joske2305 wrote a review Jul 2016
Amsterdam, The Netherlands76 contributions4 helpful votes
Wauw! What a great hotel! Only 5
rooms. A great view from the room. You hear the river all night. Only silence! Great breakfast. A taxi to the centre is 1,50 usd. Reception staff very friendly. Free parking.
Highly recommended if you want to be in a quiet environment with a lot of green!
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Date of stay: July 2016Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Mayra G, Gerente at Aldea Real Eco Resort
Responded 24 Jul 2016
Hi Joske!! Thank you very much for taking the time to share with the Tripadvisor community your recent visit. It is very pleasant to know how much you enjoyed the breackfast, the green around just with the sounds river We hope your stay has been more than pleasant, our goal is to make you relax from the daily routine and just let consent for us. We hope to welcome you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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