The staying in the hostel was a NIGHTMARE. I am going to share the story here so nobody would go to this hostel as it is full of bedbugs and the service is horrible. This has been the worst hostel I have ever been. The nightmare started already in the first night as my friend had couple of bitemarks, however we thought it was because of mosquitos. The next night we had to change rooms and the morning we woke up we were full of bitemarks!!! I had never ever felt myself so itchy, the pain was impossible as we just wanted to scratch the skin off. We asked the front-desk called Diego to check our room and the only thing he said if the bugs had bit us - and we showed the bite-marks he just left and gave us almost empty package of random cream. The hostel never offered us any refund, Diego promised us to pay the laundry bill (after we had to throw half of our stuff away) but then they refused to pay it. The other receptionist (did not remember the name) even said to us as to blame us that because we reported the room they had to close it as if it was our fault the room was full of bedbugs. We were so frustrated and angry of the horrible service they gave us that we had to fought them to pay the laundry bill they promised to pay us (and they never did, also promised to contact us never did either. They lied us that there was nobody in charge of the hostel and then a random guy Alfredo claimed to be in charge and when I talked to him refused again from his responsibilities. I have worked in hotels, hostels, restaurants and cafeterias and I can say I have never ever saw anyone in tourism business to treat their customers that way. My friend was crying because the bite marks gave her a horrible allergic reaction and she was really sick, we had to stay one more night in Mendoza just to get our laundry back, spent a huge amount of money to buy new things and that experience changed the whole Mendoza experience into a nightmare. Do not make the same mistake we did and stay in this hostel. 0% recommendable.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC