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All You Need to Know About the Rooms
at Pine Lake Resort

Room/Suite (22)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... all the amenities (dishwasher, Smart TVs, communal laundry room) and enough room for all of us to relax. Please note...
... stay--frustrating with a dishwasher right there. Only one room had airconditioning, which was also a bit tough over a...
... a dishwasher in the kitchen and a television in the bedroom. The unit had unlimited wifi internet access which had the...
Most popular question about the rooms
Is heating / radiator available in living room and bedrooms? I'm planning to visit in September so wondering if accommodation is warm enough during cool evenings and mornings....
Answer from ThusoMoroe
Jun 2019 |
... cooler temperature. Otherwise to answer you, in the leaving room there is a fire place, main room has an aircon unit, on...
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WanguiG wrote a review Dec 2020
Sandton, South Africa78 contributions16 helpful votes
We liked it when we got there as the view of Longmere dam from our initial (albeit older) chalet was still stunning but we really loved the resort once we got upgraded into the newly refurbished chalet also with a view to the dam. Had all the amenities (dishwasher, Smart TVs, communal laundry room) and enough room for all of us to relax.

Please note that the dam is not fenced in and there are no lifeguards on duty so if you have an adventurous toddler/child (with no sense of danger as mine was) you need to be on guard all the time and always accompany them for walks along the dam and on the balcony in the main bedroom which does not have a railing and is low enough to climb through. There are lots for kids to do including swings, slides and a trampoline so our tot was happy.

Fantastic spa and Prisca is a gem! And lots of board games available at the reception and for chess lovers, a life-size chessboard on the compound. Would definitely visit again.
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Date of stay: November 2020
Room Tip: Ask for the refurbished chalet
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Thuso Moroe, General Manager at Pine Lake Resort
Responded 09 Dec 2020
I am pleased you enjoyed your stay with us and thank you ever so much for sharing your experience with other travellers. We are looking forward to your next visit. Keep safe at all times and enjoy the festive season. Kind Regards Thuso Moroe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
johnnybirder wrote a review Jan 2020
Durham, North Carolina4 contributions
In general we were very happy with our stay. Beautiful resort, great views of Longmere Dam (fish-eagles passed our chalet daily), great location, and nice gorgeous bush-shrike on the bird walk. Staff in general very nice, including the staff at the entrance gate. But housekeeping was atrocious. On about the third day they took our towels without ever providing replacement. This left u with 2 towels among 6 people (luckily the reception was helpful and gave us towels meant for swimming as a stop-gap). We also never received any dishwasher soap, so all our dishes had to be washed by hand throughout our stay--frustrating with a dishwasher right there. Only one room had airconditioning, which was also a bit tough over a December/January in the South African Lowveld.
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Date of stay: December 2019Trip type: Travelled with family
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Review collected in partnership with RCI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from ThusoMoroe, General Manager at Pine Lake Resort
Responded 16 Jan 2020
I am pleased you enjoyed your stay with us at Pine Lake Resort and we look forward to your next visit. your feedback assist us in maintaining the resort standard and remedy our shortcomings. I will address the housekeeping issue with my team. once again thank you for sharing your stay experience with us Keep well Regards Thuso
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Muneer wrote a review Dec 2019
Greater Johannesburg, South Africa1 contribution
We stayed in one of the recently renovated units. The new units are bright with pastel colours to the décor creating a warm and welcoming ambiance. The attention to detail and quality in the renovations is clearly evident. New additions include a dishwasher in the kitchen and a television in the bedroom. The unit had unlimited wifi internet access which had the kids hooked up all the time. The entire staff team was energetic. Housekeeping was done to perfection. We received a personal hand written welcome note from the manger, which added to the warm welcome we received after the easy check inn process. We enjoyed the resort facilities, which included, adventure golf, tennis courts, games room and the swimming pool, which is ideally located close to the units. Thanks to the management and staff for an amazing relaxing holiday experience.
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Date of stay: December 2019
Room Tip: Rooms closer to the swimming pool are ideally located to all the resort facilities and offers...
Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from ThusoMoroe, General Manager at Pine Lake Resort
Responded 29 Dec 2019
We are complimented that we've created great memories for you, we are going the right direction. thank you for sharing stay experience with us all and we look forward to your next visit. Enjoy the festive season and keep well Regards Thuso
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Staci K wrote a review Dec 2019
Eretria, Greece87 contributions27 helpful votes
We had a fantastic stay and would love to go back.
All the staff were outstanding from GM note welcoming us, the housekeeping lady who introduced herself and the groundsman who rushed to clear up a broken bottle on the driveway.
The adventure golf is extremely well maintained. The games room is great, paddling on the dam is great fun and the pool isn’t far from the rooms. Highly recommend Pine Lake Inn.
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Date of stay: December 2019Trip type: Travelled with family
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Review collected in partnership with Tsogo Sun Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from ThusoMoroe, General Manager at Pine Lake Resort
Responded 29 Dec 2019
We will be waiting right here at Pine Lake Resort to welcome you back. I am pleased you enjoyed your stay with us and thank you for sharing your stay experience with us all Keep well and enjoy the festive season Regards Thuso
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jim J wrote a review Nov 2019
Ingleburn, Australia165 contributions53 helpful votes
Booked in for 7 days for two of us. Have a 3 bedroom, 3 storey fully self contained chalet. Daily housekeeping provided. Lovely views across the lake. No restaurant on site but there is a convenience shop that sells basic foodstuffs. We shopped at the Woolworths supermarket a few kilometres south of White River city centre. No laundry in the chalet but there’s a coin operated laundromat on site. Entry and exit of the resort is via a manned security gate. Definitely a quiet and peaceful place.
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Date of stay: November 2019
Location
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Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from ThusoMoroe, General Manager at Pine Lake Resort
Responded 12 Dec 2019
"A quiet and peaceful place" you said, the right place to be if you one wants to relax and get away from all the hectic staff and noise. Thank you for sharing your constructive feedback, we are looking forward to welcoming you back to Pine Lake Resort in the near future Regards Thuso Moroe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Answer from ThusoMoroe
Jun 2019 |
The weather in September is hot in our area, you won’t even need to heat-up your unit, instead you will need a cooler temperature. Otherwise to answer you, in the leaving room there is a fire place, main room has an aircon unit, on request will provide an oil heater. We are looking forward to welcoming you to Pine Lake Resort, I promise you will love it. Regards Thuso
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