Date of stay: December 2019Trip type: Travelled on business
If you are a frequent business traveller like myself that travels to JHB regularly and relies on a comfy, elegant place to stay with a good location near Sandton - then look no further. This hotel is perfect. From the hospitality, friendly service, delicious dining and hotel amenities; The Faircity Quartermain Hotel is one of Sandton's most understated hotels located in the leafy burb of Morningside.
The Hotel Management (Jerrod the GM and Samir Head of Food & Bev) take very much pride in what they do, always delivering the very highest standards of service across the board to guests.They always go the extra mile to meet your personal needs from a specific dining request or ensuring you have the right bottle of wine in your room on arrival.
The hotel staff from reception, wait staff and porters are always so helpful, engaging and friendly wanting your stay to be the best and most memorable one. Travelling can be very stressful and the friendly faces at QM always make it a whole lot more bearable with their good service and warmth.
The hotel also has an in-house gym that is great for squeezing in a good training session and a lovely swimming pool. The rooms are just comfy and beautiful!
Room Tip: The rooms are spacious, however book the Deluxe room if you can.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from GMQuat, General Manager at Faircity Quatermain Hotel
Responded 16 Dec 2019
Dear Ms. Davie, Thank you for sharing your experience at the Faircity Quatermain Hotel (proudly Premier) through TripAdvisor. As OUR VALUED GUEST, we appreciate your feedback and are delighted to hear that you always have a great stay with us. we as a Team take great pride in not only meeting, but exceeding our guest's expectations. We are so delighted to hear that our Team always go the extra mile to make your stay memorable. We will be sure to acknowledge the entire Team and share your feedback with them. Your feedback is integral to our ability to continue to improve our services and will be shared with the team to continue to inspire and motivate them to deliver exceptional service. Thank you once again for your time and we are looking forward to welcoming you back soon! Kind Regards Jerod Flaum General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC