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All You Need to Know About the Rooms
at Hyatt on the Bund Shanghai

Room/Suite (974)
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Guests1 room, 2 adults, 0 children
US$153
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Room review highlights
... mall you can get everything. Nice view of Lujiazui from my room. Just one thing is there is a construction opposite, but...
... Luckily I could use my phone to pay even I didn’t want to. Room was nice. On a high floor. Good view as always. Had the...
... The hotel rooms are dark and very dated. My friend’s room flooded the first time she took a shower. The hotel is...
Most popular question about the rooms
Can 3 adults fit in a twin bed room? Will the hotel provide a extra bed or cot at no cost?
Answer from Darren M
Feb 2020 |
We had a roll-away bed added to our room, I think there was a cost attached, but still had enough room to be comfortable

Reviews that mention rooms

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batilcl wrote a review 15 Feb
3 contributions
Always to go hotel when i stay on the Bund. Walking distance to SinarMas plaza, a shopping mall you can get everything. Nice view of Lujiazui from my room. Just one thing is there is a construction opposite, but other than that its a good place to stay.
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Date of stay: February 2021
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Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Hyatt on the Bund, Marketing at Hyatt on the Bund Shanghai
Responded 1 week ago
Dear batilcl, thank you very much for making comments about your recent stay at Hyatt on the Bund. Your positive feedback regarding your stay experience is definitely of greatest reward thus we have thus shared your comments amongst our team. We are certain that your compliments will encourage and motivate our team to go further. Look forward to welcoming you back at Hyatt on the Bund in the near future. -- Kind regards, Hyatt on the Bund
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MonteBurns wrote a review Jan 2021
New York City, New York852 contributions196 helpful votes
We stayed here for one night before moving to another part of Shanghai.

Check in was a long wait. Two people only and the people before us took a really long time. By the time it was our check in turn there were easily twelve people behind us.

We checked in and had to pay a small amount for tax. Maybe 60 rmb. The clerk wouldn’t take cash from me and told me I could only use Alipay or Wechat pay. WHAT? Since when do supposed five star hotels don’t take legal currency ??? Luckily I could use my phone to pay even I didn’t want to.

Room was nice. On a high floor. Good view as always. Had the basic necessities- big tv. Safe. Bathtub. Shower. Etc.

THE NOISE on the other hand was terrible. Construction going on 24/7 across the street. Hotel gives you some ear plugs but forgetaboutit the noise is loud all night and wakes you up. Cranes and screeching and trucks making noise. All night. Then about 7-8am it goes to full blown noise.

Because of the construction noise I wouldn’t recommend to stay at the Hyatt on the Bund until this project is over. I didn’t have a good sleep at all and was happy that we had to leave at 11am to go somewhere.
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Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Hyatt on the Bund, Marketing at Hyatt on the Bund Shanghai
Responded 15 Jan 2021
Dear MonteBurns, Thank you very much for your valuable feedback regarding your recent stay with us. As an international branded hotel, we consistently strive our utmost to provide a comfortable stay environment for our guests. Therefore, we are truly sorry to have fallen short of your justifiably high expectations and that you were not satisfied with our room facilities. The hotel has already planned for its renovation project. You can be sure that the action will be taken soon to improve the part which you’ve highlighted. Meanwhile, your comments regarding our service quality are also extremely valuable. We do apologize for all the inconvenience caused during your stay period. Our goal is to provide with warm, efficient and personalize service. We will discuss this in detail amongst our team and to resolve such service deficiencies in the future. We sincerely hope this incident will not deter you from visiting us and sincerely ask for an opportunity to welcome you back again. -- Kind regards, Hyatt on the Bund.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dee E wrote a review Jan 2021
12 contributions2 helpful votes
+1
We thought this would be an amazing place to celebrate NYE 2020. It was ok, but definitely not 5-star. There’s a big construction project underway 24/7 directly opposite the hotel spoiling not only the view but any chance of a good nights sleep - the hotel provides free ear plugs!?! Long queues for check-in and breakfast. The hotel rooms are dark and very dated. My friend’s room flooded the first time she took a shower. The hotel is overheated and Chinese restrictions do not allow air-con during winter so my room was uncomfortably hot. The solution - open a window (see photos), a fan with ice water could be sent to the room, or change rooms. The staff were fantastic - attentive, friendly and English speaking - but could not make up for the problems. Great location but there are less expensive hotels offering much better value for money. Overall a very China experience.
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Date of stay: January 2021Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Hyatt on the Bund, Marketing at Hyatt on the Bund Shanghai
Responded 08 Jan 2021
Dear Dee E, Thank you very much for your valuable feedback regarding your recent stay with us. As an international branded hotel, we consistently strive our utmost to provide a comfortable stay environment for our guests. Therefore, we are truly sorry to have fallen short of your justifiably high expectations and that you were not satisfied with our room facilities. The hotel has already planned for its renovation project. You can be sure that the action will be taken soon to improve the part which you’ve highlighted. Meanwhile, your comments regarding our service quality are also extremely valuable. We do apologize for all the inconvenience caused during your stay period. Our goal is to provide with warm, efficient and personalize service. We will discuss this in detail amongst our team and to resolve such service deficiencies in the future. We sincerely hope this incident will not deter you from visiting us and sincerely ask for an opportunity to welcome you back again. -- Kind regards, Hyatt on the Bund
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
CassavaHK wrote a review Aug 2020
Sandik, Indonesia211 contributions60 helpful votes
We stayed for one night to celebrate our wedding anniversary and we heard so many great reviews we decided to stay here. Sadly I was a little disappointed overall with the hotel. Please see below the pros and cons.
Pros:
High floor so fantastic view, one of the best!
Late check out
Friendly staff
Free car parking
Buffet breakfast was great and diverse
Big clean gym
Nice pool
Good sauna, cold plunge pool, jacuzzi

Cons:
First room we checked in smelt of tobacco, but we changed to another room
Second room was better but it smelt a little moldy. We couldn’t be bothered to move again.
One wall had a damp patch which caused the mold.
We had the river view facing the Bund but had a construction site below so the cranes obstructed the view which was a shame.
Had to pay for toothbrushes and toothpaste so bring your own toiletries
Bedding could have been better
Female steam room didn’t work
Run down hotel with some leakage and damp ceilings, these should be fixed.
We called up the night before to request for gluten free bread for breakfast next morning but on the phone staff did not understand so my husband didn’t get the gluten free next morning.
Had a pleasant stay but as a 5 star international hotel I would have expected more.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Hyatt on the Bund, Marketing at Hyatt on the Bund Shanghai
Responded 12 Aug 2020
Dear Kuen H, Thank you very much for your valuable feedback regarding your recent stay with us. As an international branded hotel, we consistently strive our utmost to provide a comfortable stay environment for our guests. I have shared your comments with our management team and you can be sure that the action will be taken soon to improve the part which you’ve highlighted. If you have any problems during your stay period, please do not hesitate to contact our guest service team. We are looking forward to seeing you again at Hyatt on the Bund. -- Kind regards, Hyatt on the Bund
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yusi H wrote a review Jul 2020
Shanghai, China4 contributions
We stayed at this Hyatt for three days, loved the view in the room, and the food at grand club is so much better than most of the Hyatt club we’ve been to. We want to thank Jimmy Ji and Vivi at the grand club for accommodating our needs and providing superior service. They made our stay relaxing and hassle free.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from on the Bund Hyatt, 行銷 at Hyatt on the Bund Shanghai
Responded 05 Aug 2020
Dear 521yusih, Thank you very much for taking the time to provide us with comments about your recent stay at Hyatt on the Bund. We are delighted that you had enjoyed your stay pretty much. And glad to note the services provided by our staff Jimmy and Vivi were of great help and assistance. The positive feedback is definitely of greatest reward to what we've done. We have thus shared your comments amongst our team. We are certain that your compliments to them will encourage and motivate them further. Thank you again for taking the time to share your valuable feedback with us. Look forward to welcoming you back at Hyatt on the Bund in the near future. Best Regards, Hyatt on the Bund Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

schan31 asked a question Oct 2019
Flushing, New York2 contributions1 helpful vote
Can 3 adults fit in a twin bed room? Will the hotel provide a extra bed or cot at no cost?
Answer from Darren M
Feb 2020 |
We had a roll-away bed added to our room, I think there was a cost attached, but still had enough room to be comfortable
0 votes
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Answer from Dave C
Mar 2019 |
Request a bind view room directly with the hotel on a high floor. That’s what I did......
0 votes
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Answer from arun j
Sep 2015 |
Request for a room in the Eastern Towers facing the river. We can view the entire range of modern Shanghai sky scramers. At night, the lighting of that area looks fabulous.
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