I stayed at the Shanghai Charms for four nights as a solo traveller. I paid 55 EUR a night which included breakfast. Chinese breakfast, but they had fried eggs and small hash browns. At check in and concierge they spoke English but I only talked to two persons so not really sure about the overall English knowledge. Every day they left two bottles of water for free. A deposit of 200 Y was upon arrival paid with AmEx (refunded onto the credit card 3 or 4 days after check out). The standard of the room wasn’t good at all. I had a windowless room which wasn’t windowless as it had a window towards some sort of atrium so that was good but the room was very poorly maintained and it had a strange smell and the floor was simply disgusting. The cleaning was good and the location was great. No international tv channels, but the CGTN (English speaking/dubbed). Overall I am not satisfied with this hotel at all and wouldn’t choose it again. If I would have no choice but book this again, I wouldn’t go for the windowless rooms and count the breakfast out and have it at Starbucks instead making it kind of expensive alternative.
We had a fleeting night in shanghai so were happy with the location and price, at 350¥ for the budget room. Room was moderately sized but fine for one night, it was dated but comfortable and seemed clean enough. Staff were helpful insofar as they tried their best but I don’t think they’ve been well trained. If you’re just looking to get your head down for a night or two in a great location and you’re on a budget then you’ll probably find this place satisfactory.
Stayed for 5 nights. Like a lot of places in Shanghai, staff spoke enough English to get by without being fluent (still better than my grasp of Chinese!). Room was large with plenty of storage. Has a bar fridge, bottled water and kettle (although only supply tea).
Can be noisy - both from other guests and road noise depending on the location of the room. Room was clean and comfortable.
Is one block from the major shopping mall and 3 blocks from the Metro entrance (#14) so very good location. Also good food and service from the on site bar and restaurant, and plenty more options close by.
Stayed here for 4 nights. The best part of this place is the location, just a traffic light across from Nanjing East Road and all the shopping. It is also a short walk from 2 subway stations- Peoples square and Nanjing east road, and surrounded by a lot of local eateries.
The hotel itself, was really old and worn. Our room was fairly big for two, but extremely dirty. Spotted a cockroach and an unknown insect upon entering. Carpeted floor was dirty, dusty and the bathroom was huge, but there were a lot of brown stains on the bathtub and curtain itself. Room was cleaned daily but they probably only put the sheets in order, emptied the rubbish and changed the towels.
There was a hairdryer but it was the built-in kind and really weak.
The reception/concierge service was acceptable, depending on who is on duty. There were helpful staff, and also staff who were just sitting there playing with their phones and doing some video calling. I am not sure if this is the norm for hotels in Shanghai and although this was good value if you consider the price and location, the room was too dirty and I will not stay here again.
First of all this is a motel, so bring your earplugs. We had to ask the front desk staff (not helpful at all) to change our room, they gave us the same dirty room in a lower level.
Every single floor smells like urine. Don’t trust the pictures, those were taken many years ago. We had an awful time, save yourself the inconvenience.