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All You Need to Know About the Rooms
at Charms Hotel

Room/Suite (97)
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Room review highlights
... card 3 or 4 days after check out). The standard of the room wasn’t good at all. I had a windowless room which wasn’t...
... happy with the location and price, at 350¥ for the budget room. Room was moderately sized but fine for one night, it was...
... being fluent (still better than my grasp of Chinese!). Room was large with plenty of storage. Has a bar fridge, bottled...
Most popular question about the rooms
the budget room with no windows, is it using central air-con? if staying in summer, will the central air-con be cold enough?
Answer from hellokaytte
Apr 2017 |
not sure if it will be cold enough during summer..we were there last winter but the aircon is not cold enough we dont know if the ...
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Featured room amenities
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See all room amenities (19)

Reviews that mention rooms

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felixstockholm wrote a review Oct 2019
Stockholm, Sweden53 contributions4 helpful votes
I stayed at the Shanghai Charms for four nights as a solo traveller. I paid 55 EUR a night which included breakfast. Chinese breakfast, but they had fried eggs and small hash browns. At check in and concierge they spoke English but I only talked to two persons so not really sure about the overall English knowledge. Every day they left two bottles of water for free. A deposit of 200 Y was upon arrival paid with AmEx (refunded onto the credit card 3 or 4 days after check out). The standard of the room wasn’t good at all. I had a windowless room which wasn’t windowless as it had a window towards some sort of atrium so that was good but the room was very poorly maintained and it had a strange smell and the floor was simply disgusting. The cleaning was good and the location was great. No international tv channels, but the CGTN (English speaking/dubbed). Overall I am not satisfied with this hotel at all and wouldn’t choose it again. If I would have no choice but book this again, I wouldn’t go for the windowless rooms and count the breakfast out and have it at Starbucks instead making it kind of expensive alternative.
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Date of stay: September 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Mark B wrote a review Jul 2019
Suzhou, China406 contributions126 helpful votes
We had a fleeting night in shanghai so were happy with the location and price, at 350¥ for the budget room. Room was moderately sized but fine for one night, it was dated but comfortable and seemed clean enough. Staff were helpful insofar as they tried their best but I don’t think they’ve been well trained. If you’re just looking to get your head down for a night or two in a great location and you’re on a budget then you’ll probably find this place satisfactory.
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Date of stay: July 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Sherelee S wrote a review Jun 2019
Semaphore, Australia30 contributions53 helpful votes
Stayed for 5 nights. Like a lot of places in Shanghai, staff spoke enough English to get by without being fluent (still better than my grasp of Chinese!). Room was large with plenty of storage. Has a bar fridge, bottled water and kettle (although only supply tea).
Can be noisy - both from other guests and road noise depending on the location of the room. Room was clean and comfortable.
Is one block from the major shopping mall and 3 blocks from the Metro entrance (#14) so very good location. Also good food and service from the on site bar and restaurant, and plenty more options close by.
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Date of stay: May 2019Trip type: Travelled solo
Location
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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pancakemarmalade wrote a review May 2019
Singapore, Singapore212 contributions106 helpful votes
Stayed here for 4 nights. The best part of this place is the location, just a traffic light across from Nanjing East Road and all the shopping. It is also a short walk from 2 subway stations- Peoples square and Nanjing east road, and surrounded by a lot of local eateries.
The hotel itself, was really old and worn. Our room was fairly big for two, but extremely dirty. Spotted a cockroach and an unknown insect upon entering. Carpeted floor was dirty, dusty and the bathroom was huge, but there were a lot of brown stains on the bathtub and curtain itself. Room was cleaned daily but they probably only put the sheets in order, emptied the rubbish and changed the towels.
There was a hairdryer but it was the built-in kind and really weak.

The reception/concierge service was acceptable, depending on who is on duty. There were helpful staff, and also staff who were just sitting there playing with their phones and doing some video calling. I am not sure if this is the norm for hotels in Shanghai and although this was good value if you consider the price and location, the room was too dirty and I will not stay here again.
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Date of stay: April 2019Trip type: Travelled with friends
Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Montserrat G wrote a review Apr 2019
Mazatlan, Mexico11 contributions
First of all this is a motel, so bring your earplugs. We had to ask the front desk staff (not helpful at all) to change our room, they gave us the same dirty room in a lower level.
Every single floor smells like urine. Don’t trust the pictures, those were taken many years ago. We had an awful time, save yourself the inconvenience.
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Date of stay: April 2019Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & answers about the rooms

Answer from hellokaytte
Apr 2017 |
not sure if it will be cold enough during summer..we were there last winter but the aircon is not cold enough we dont know if the controller is working or not so we need to call a staff but since they cant speak english we used sign language instead :) but who knows maybe it's fixed now :)
0 votes
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J.R. Foo asked a question Dec 2016
Shah Alam, Malaysia
Does the room has heater?
Answer from hypno d
Dec 2016 |
yep .quite warm rooms
0 votes
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