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All You Need to Know About the Pool
at Maceio Atlantic Suites

Pool & Beach (144)
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... a lot of things to do like sauna, tennis, swimming pool and a playroom. Im very satisfied with everything in here....
... I thought it very expensive. I suppose it would be called a posh hotel and the gardens and pools are pleasant as is the view.
... much better food for half the price. They have a gym and a pool, which is the minimum you'd expect, and a sauna that works...
Featured pool amenities
Indoor pool
Outdoor pool
Poolside Bar
Adult pool
Pool / Beach Towels

Reviews that mention pool

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Martin G wrote a review Mar 2018
1 contribution
Very comfortable place with nice building structure and organization, a lot of things to do like sauna, tennis, swimming pool and a playroom.
Im very satisfied with everything in here.
Bathrooms are clean, rooms are space full and beautiful.
This hotel is very complete the money you spend here is worth it because of the quality that Atlantic Suits offers you.
A little recommendation to improve in something is the WiFi and the internet connection.
Anyway, I really recommend this place for vacation.
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Date of stay: March 2018Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from RelacionamentoHotel1, Gerente de relações com clientes at Maceio Atlantic Suites
Responded 05 Mar 2018
Hi Martin, how's it going? Thanks for your review and recommendation. We were very happy to know that we had a great stay at our hotel and hope to have the opportunity to welcome you here more often. See you later! Team Maceió Atlantic Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Timothy I wrote a review Dec 2017
Joao Pessoa, PB274 contributions156 helpful votes
I was at an event held at the hotel and had lunch at the end. Lunch was buffet style with a small but decent choice of dishes. The food and the juice were good but I thought it very expensive. I suppose it would be called a posh hotel and the gardens and pools are pleasant as is the view.
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Date of stay: December 2017Trip type: Travelled with family
Room Tip: Ask for a sea view
Rooms
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from RelacionamentoHotel1, Gerente de relações com clientes at Maceio Atlantic Suites
Responded 10 Dec 2017
Hello, thank you for sharing your experience with us. We hope to have the opportunity to welcome you again here in Maceió. Big hug on behalf of the team Maceió Atlantic Suites. :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gustavo H wrote a review Jan 2017
1 contribution
I've just returned from a 7-day stay at this hotel, and although I loved the city (and will eventually return to it) I will never come back to this hotel again.

The amenities do not correspond to what you'd expect from a hotel this expensive, and if you stay there, I hope that you do not have to rely on guest support.

There was virtually no internet connection (wifi) over all our stay. When I called the reception, they said that the hotel was changing the provider and they had no internet connection for two weeks (!!!!). When I complained that the room I booked advertised free wifi they said that it was only a "complimentary" amenity and that I shouldn't have relied on it (!!!!!!!!!!!!!!!! I guess the bed they advertise is also only an amenity and if there is no bed in the room I shouldn't have relied on it anyway).

On our first day we had to call maintenance because the air conditioning was working very poorly in our room. They sent someone to take a look and the guy basically said that the power of the AC was not sufficient for a room that size (it wasn't even that big). He increased the pressure of the AC and it kept the room just barely cool so that we could sleep in it. We had to leave the AC on during our entire stay, never turning it off, because it would take several hours to cool the entire room.

There was no power outlets by the side of the bed in the room we stayed and I think only two outlets in the room. Bring an extension chord if you need.

The restaurant is also terribly overpriced for the food they serve. You can literally cross the road and get more and much better food for half the price.

They have a gym and a pool, which is the minimum you'd expect, and a sauna that works for a limited time each day. They have a tennis court that you have to pay to use during the night. Recreation for kids is limited. The pool is right in front of the beach, which is nice. Breakfast is nice, but they could improve diversity (limited number of pastries and cakes).

Again, the only remarkable thing about this hotel is the location, which is excellent, everything else is just what you'd barely expect of a hotel this price or worse. There are grocery stores, several good restaurants, cafeterias, beaches, drugstores, stores, all within a 5-minute walking distance. Uber rides to malls and to the Pajuçara beach are also cheap (and within a 30 min walk).
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Date of stay: January 2017Trip type: Travelled as a couple
Location
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Maceio Atlantic S, Gerente de relações com clientes at Maceio Atlantic Suites
Responded 18 Jan 2017
Hello Gustavo. Thank you for your rating. We regret any unforeseen mention our quality team will be happy to review every detail of your message. We hope to have the opportunity to welcome you again offering a new experience. Team Maceió Atlantic Suites.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SilvioW wrote a review Jan 2013
Santos, SP993 contributions204 helpful votes
+1
The hotel is fantastic in many itens:

Excellente localization, near restaurants, supermarket, in front of the beach, etc;
Roons large, confortable and with a beach view;
Good breakfast;
Lovely swimming-pool;
Staff excelent;
Good rate;
The only problem is the wi-fi signal, but it is the only problem iin this excellente hotel.
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Date of stay: January 2013Trip type: Travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ricardo wrote a review Feb 2012
Curitiba, PR49 contributions33 helpful votes
The pictures and 5 start rating can deceiving, but don't let yourself be mistaken.
I just spend 4 nights wiht my family, and my conclusion is this is a poorly managed hotel that is not worried about customer service and satisfaction.

This is likely a 20 year old hotel that hasn't seen renovation since then.
It is indeed a big hotel with 200 rooms, beach-front and has a nice pool. But that was all.
There are no activities for kids, the playground is ridiculous and the kids place is depressing. It has just a 14" TV and a few tables, no toys, I would never leave my daughter in there.
The elevator is old, small and hot, and watch for your head and arms because the door closes violently, I was hit in the arms once and it hurts.
The rooms are larger than average, with two balconies from where I could see the ocean.
There were two single beds placed toghether instead of a queen size, the least that I would expect for a 5 star hotel. The beds kept separating at night, and in the there would be a feet between them. I asked for another bed/room at the front-desk, but my request was not addressed.
There were two air conditioning units in the room, those new "split" type that worked quite odd, at somtimes the room was freezing and at others it was an oven. And they made so much noise that would wake me at night.
There are bars around the hotel that play live music until 2 AM. I was so tired that I could sleep even with the noise, but I wouldn't recommend it if you are on a business trip. There is no noise insulation in the room.
There is a minibar with overpriced drinks and snaks. A bottle of water would cost US$ 3, a beer US$ 3.5 and a cereal bar another US$ 3. A bottle of water with double the size costs US$0,50 at a grocery store...
The bathroom was large enough and had a good shower, which makes be believe it was recently renovated. There are towels to use in the room and others that could be taken to the pool or beach, and all were very worn out, thin and some had holes in them. Again, surprise to see this in a 5 * hotel.
There is a safe in the room, but they will charge you a daily fee of US$1.50 to use it (?) which I never seen in any hotel in world, and I traveled everywhere.

Although the hotel advertises free WIFI, there was no signal in my room.
Actually there was signal at the lobby but I was not able to connect at any of the 5 days I spent there, which was a major frustration. When I complained at front-desk, all I hard is "Yea, Internet is not very good today" !

The gym has two threadmills, two bycicles and some free weights, but has no air conditioning, which makes it practicaly impossible to use it, given the heat of Maceió.
I would rather just walk by the beach front boardwalks.
The pool is large, but still crowded for the number of guests. It is actually the only entertainment available at the hotel, for adults and kids. My daughter enjoyed it, of course.
There is a bar and restaurant by the pool, and service was ok, although overpriced.

The beach is just across the street, but it is dirt and polluted, as all beaches in Maceió.
The hotel doesn't have beach service, like chairs, umbrellas or a bar, so you need to rent yourself a chair with people that offer this by the beach. Again, not what I'd expect of a 5 *....
If you want to spend the day at a clean and nice beach where you can enter the water, you will have to leave town and go a few KM North or South of Maceió.
The good is there many bars and restaurants by the beach that offer inexpensive food and drinks, and live music at some of them.

Overall, I was not happy with stay, I expected much more from a 5 star hotel, I expected a newer and cleaner hotel and expected more for US$250 a day.
I do not recommend this hotel and would not come back.
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Date of stay: January 2012Trip type: Travelled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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