This hotel starts on the 6th floor of the building.
The overall design is very modern and industrial with exposed pipes and opened ceiling in the lobby. There are a restaurant and microbrewery onsite for all your food and drinks needs.
Outdoor patio area with kids plays equipment and basketball court.
We stayed in a superior king room which had the most comfortable bed I have slept in for like forever. The kids had a twin room with huge single beds. Tv with English stations
Located within easy reach of the Bell and Drum towers, Staff speaks enough English to get by and answer basic questions for you.
Our department held our recent meeting here. The meeting room is a make-shift dining area so the space is a bit crowded to sit 30 people. But the dining area and the open terrace was nice. The hotel staff were nice. The breakfast buffet did not have much variety but decent, at least there's an egg/omelet station. The rooms, bed and bathrooms were tidy. Decently priced. Quite near (within 3km) to the Changle entry/exit of the City Wall. Overall, good stay, great value for the money. I would definitely consider going back to this hotel if ever I'll go back to Xian.
It is relatively close to the city wall (1.5 miles). This is a hotel located on the 6th floor of a building. If you do not pay attention you may miss the sign. Is next to a seven-eleven.
Take the elevator to the reception desk. The Check in process despite our late arrival was seamless. The staff at the desk made sure the restaurant remained open and helped us with translation of the menu.
The air conditioning in the room tries to work, but it doesn’t cool the area very well. I noticed, this is a common complain. The room was clean and spacious, the shower was huge with nice features (moonzon and spray).
We stayed only one night, the breakfast was very good too. I would stay on this mid range hotel again.
This hotel looked and sounded great - modern, trendy decor; room service, etc. The hotel was nicely decorated and our room was nicely laid out - hard to find for a family room. But we had a number of problems that left us feeling disappointed. I haven't rated it lower as a number of our issues could've probably been easily solved if we spoke a little Mandarin.
1. The phone number for the hotel listed on their website goes through to the Wyndham hotel, which caused an issue with our taxi ride from the train station. We made it, but it wasn't easy.
2. We tried to book 3 different cars during our stay. Our first one didn't happen - I guess the email didn't go through. Our second one (to see the Warriors) had been forgotten and was quickly remedied. Our last one was at the right time, but we got a taxi that didn't fit our family of 4 and all of our bags.
3. As other guests have stated, the air conditioning doesn't work.
4. Our room had 3 towels, 3 bottles of water and 3 of everything else. We booked as a family of 4.
5. Our room service menu in our room listed breakfast options and alcoholic beverages. Not really a big deal, but not professional.
This could be a great hotel with some intervention by management.
I wanted to share some brief feedback regarding my family's first stay at a Wyndham property. When we visited the Tryp by Wyndham hotel in Xian in early April, we were initially impressed by the room, cleanliness, and ambiance of the hotel itself and the price was fair. However our stay quickly turned into the worst part of our 2 week trip to China as the hotel could not control the temperature in our room making staying and sleeping there almost unbearable for us and our children. After noting the first night that I could not get the temp to go down from 24C, I inquired to hotel mgt and they provided me a written letter that I still have stating "our air condition is Xian government control so don't have cold air now, just have fresh air now". They then left a fan in our room to use but this did not help. The next day, the room temp rose to 26C, and then for our final day/night, the temp was at 28C. That is 82F which felt almost unbearable to sleep in. Outside the hotel, the temp was in the low 60F range at night but we were left at 82F in our room because the windows barely opened to give us any relief.
I travel for business and personal time often around the world staying 30-60 nights in hotels every year for almost 20 yrs now. This was unfortunately one of the poorest experiences I've had to endure and it only makes it worse that my wife and children had to endure it as well based on my choice of where we stayed for a vacation.