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All You Need to Know About the Rooms
at Grand DarulMakmur Hotel Kuantan

Room/Suite (55)
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Guests1 room, 2 adults, 0 children
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US$46
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Room review highlights
... is smooth from the check-in process to check-out. The room is spacious and comfortable for 3 people. Though the...
We stayed for one night in the family room. The room is spacious to fit 4 single beds. The room looks dated and toiletries...
... where Mega Mall is within 1 minute walking distance. The room is big in size but not very clean. It is good for business...

Reviews that mention rooms

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Aeisha wrote a review Dec 2019
Kuala Lumpur, Malaysia380 contributions46 helpful votes
Everything is smooth from the check-in process to check-out. The room is spacious and comfortable for 3 people. Though the interior is quite old but it is really comfort.

Room service foods are delicious, staff is friendly but it only has outside parking spaces. The pool is clean and big enough to cater quite a number of visitors.

Should you doesn't feel like driving, you can easily get a grab service to bring you from one place to another. Additional note : Shopping Mall is just next door and easily access from the hotel
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Date of stay: April 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Grand DarulMakmur Hotel, Owner at Grand DarulMakmur Hotel Kuantan
Responded 14 Sep 2020
Dear Mr / Ms, Warmest greetings from Grand DarulMakmur Hotel, Kuantan!!! Thank you for the kind review on TripAdvisor! It's so nice to read about your outstanding experience and hope we have the chance to welcome you back again the next time you find yourself in the Grand DarulMakmur Hotel Kuantan! Sincerely, The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mhm82 wrote a review Dec 2019
Singapore, Singapore105 contributions15 helpful votes
+1
We stayed for one night in the family room. The room is spacious to fit 4 single beds. The room looks dated and toiletries supply were limited. The water heater wasn't working when we checked in but miraculously worked the next morning before checking out.
The staff wasn't helpful. There is another flight of stairs leading up from the lobby into the hotel itself. Surprisingly, there wasn't anyone to help bring the luggage into the hotel until you asked for assistance. When we requested for extra towels, they did not send quickly until after we went out and returned to the hotel at night and requested the 2nd time before they bring the extra towels to our room.
For the price paid and service received, would rather find other hotels next time.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Grand DarulMakmur Hotel, Owner at Grand DarulMakmur Hotel Kuantan
Responded 14 Sep 2020
Dear Mr / Ms, Warmest greetings from Grand DarulMakmur Hotel, Kuantan!!! Thank you for leaving us a review about your recent stay. Please accept my apologies for the issues and inconveniences you faced during your time as our guest. Our overall guest experience is very important to our team and we hope to have the chance to make up for it in the future. Sincerely, The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bonnie8828 wrote a review Nov 2019
Kuantan, Malaysia30 contributions19 helpful votes
This hotel was built 21 years ago and it is centrally located in the town area where Mega Mall is within 1 minute walking distance. The room is big in size but not very clean. It is good for business and family trips. The buffet Dim Sum at LG Floor is good and price is reasonable. Casual business meeting is good at the lobby or coffee house.
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Date of stay: October 2019Trip type: Travelled on business
Rooms
Location
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Grand DarulMakmur Hotel, Owner at Grand DarulMakmur Hotel Kuantan
Responded 14 Sep 2020
Dear Mr / Ms, Warmest Greeting from Grand DarulMakmur Hotel, Kuantan!! We are delighted to know that you had an pleasant stay with us here at our hotel and certainly look forward to welcoming you back real soon. On the matter of your concern, immediate steps have been taken to rectify the shortfall by the department concern urgently. We are aware that this will be a continuous process but we are surely getting there. Thank you. Yours sincerely, The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ninja-traveller1808 wrote a review Aug 2019
New Delhi, India2 contributions1 helpful vote
It was very dirty. The hallways have big water patches, the bathroom have accumulated at sticky dirt which has turned black. The plug point was broken and was sparky and to top it all there were ants in the room. Very very dirty hotel.
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from gdmhotel, Manager at Grand DarulMakmur Hotel Kuantan
Responded 26 Sep 2019
Dear Mr / Ms, Warmest Greeting from Grand DarulMakmur Hotel, Kuantan!! Thank you for taking time to share with us your experience while you were here at the hotel. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We always strive to provide the best service to our guest and on this occasion we did not exceed your basis expectation. But I hope you did understand that we had upgrading work and still in the process of Renovation to upgrade our Rooms and other facilities in the Hotel. We certainly look forward to welcoming you back to our hotel and hope you will have even more pleasant surprises while enjoying your next stay with us. Thank you. Yours sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ade Bayu wrote a review Jun 2019
Balikpapan, Indonesia22 contributions2 helpful votes
I was here during transit for business trip at Kemaman. Location was stategic, near mall, Mosque, and several restaurant. You can also find bar, karaoke, and spa around if you like.
The room was wide and quiet. Food taste was ok.
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Date of stay: June 2019Trip type: Travelled on business
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Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from gdmhotel, Front Office Manager at Grand DarulMakmur Hotel Kuantan
Responded 26 Sep 2019
Dear Mr / Ms, Warmest Greeting from Grand DarulMakmur Hotel, Kuantan!! We are pleased to know that you had a delightful stay with us. We hope on your next trip to Kuantan you will return to our hotel and try even more scrumptious selection of food and beverage at any of our F&B outlets. We wish you a pleasant week and once again welcome to the tranquility of Grand DarulMakmur Hotel Kuantan. Thank you. Yours sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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