Everything is smooth from the check-in process to check-out. The room is spacious and comfortable for 3 people. Though the interior is quite old but it is really comfort.
Room service foods are delicious, staff is friendly but it only has outside parking spaces. The pool is clean and big enough to cater quite a number of visitors.
Should you doesn't feel like driving, you can easily get a grab service to bring you from one place to another. Additional note : Shopping Mall is just next door and easily access from the hotel
We stayed for one night in the family room. The room is spacious to fit 4 single beds. The room looks dated and toiletries supply were limited. The water heater wasn't working when we checked in but miraculously worked the next morning before checking out.
The staff wasn't helpful. There is another flight of stairs leading up from the lobby into the hotel itself. Surprisingly, there wasn't anyone to help bring the luggage into the hotel until you asked for assistance. When we requested for extra towels, they did not send quickly until after we went out and returned to the hotel at night and requested the 2nd time before they bring the extra towels to our room.
For the price paid and service received, would rather find other hotels next time.
This hotel was built 21 years ago and it is centrally located in the town area where Mega Mall is within 1 minute walking distance. The room is big in size but not very clean. It is good for business and family trips. The buffet Dim Sum at LG Floor is good and price is reasonable. Casual business meeting is good at the lobby or coffee house.
It was very dirty. The hallways have big water patches, the bathroom have accumulated at sticky dirt which has turned black. The plug point was broken and was sparky and to top it all there were ants in the room. Very very dirty hotel.
I was here during transit for business trip at Kemaman. Location was stategic, near mall, Mosque, and several restaurant. You can also find bar, karaoke, and spa around if you like.
The room was wide and quiet. Food taste was ok.