We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

All You Need to Know About the Pool
at Sheraton Grande Ocean Resort

Pool & Beach (27)
Lowest prices for your stay
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Hotels.com
eDreams
Sheraton.com
US$300
US$222
View Deal
SAVE US$78
Free cancellation until 21/03/13
Snaptravel
Orbitz.com
Expedia.comUS$300
View all 15 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Pool review highlights
... staff (4) Ocean views (5) beautiful design outdoor pool views. (5) It has Onsen. 조식/ 석식 뷔페 모두 quality 괜찮고 staff...
... if you have a complaint. We couldn’t believe that the pool area was closed for the whole duration of our stay and that...
... map is needed if want to walk around the hotel. Swimming pool area was beautiful with one pretty good outlet in this area....

Reviews that mention pool

Write a review
Marcus567 wrote a review Jan 2020
Sydney, Australia130 contributions73 helpful votes
Pros (1) Wi Fi Speed is fast (2) The resort design is beautiful - Lobby with a fish tank + tropical trees (3) Breakfast/ dinner buffet contains interesting staff (4) Ocean views (5) beautiful design outdoor pool views. (5) It has Onsen. 조식/ 석식 뷔페 모두 quality 괜찮고 staff 친절함. Hotel Room이 넓고 wifi 속력 빠름
Cons (1) It appears that the resort has a bit remote location. (2) It appears that there is no convenience store. (3) 2 Onsens are a bit far away. One is around 100 metres/ The other s around 250 metres on foot. 온천이 본관에서 약간 멉니다. 밤에 비가 오고 있었는데 추워서 따뜻한 겈옷을 빌릴 수 있었습니다. 100 metre 온천이 약간 더 작지만 cozy 했습니다. 노천탕도 2 온천 다 있습니다.
Read more
Read less
Date of stay: January 2020
Rooms
Location
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Share
Response from seagaia, 支配人 at Sheraton Grande Ocean Resort
Responded 26 Feb 2020
저희 쉐라톤 그란데 오션 리조트를 이용하여 주셔서 대단히 감사드립니다. 시가이아에서의 리조트 라이프를 만끽하신 모습이셔 기쁜 마음으로 글을 읽었습니다. 호텔 2층 액티비티 센터 에서는, 관광지의 소개와 교통 수단등의 제안도 겸하고 있사오니, 다음 당 리조트를 이용하실 때 부디 찾아와주시길 부탁드리겠습니다. 앞으로도 고객님의 기대를 조금씩 뛰어넘는 리조트가 될 수 있도록 종업원 일동 정진 하겠습니다. 마지막으로 바쁘신 와중에도 귀중한 글 남겨 주신 것에 다시 한 번 감사 말씀 드립니다. 다음 이용도 저희와 함께 하여 주실 것을 종업원 일동, 기쁜 마음으로 기다리고 있겠습니다.
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gerardiom wrote a review Oct 2019
656 contributions126 helpful votes
+1
We booked the Grande Ocean for a relaxing time between the Rugby World Cup games. The people are very friendly and they do try to help. Also, the club lounge provided good food and drinks in the evening, but the breakfast is poor. Our feeling was that the hotel isn't managed very well and it is impossible to speak with a duty manager if you have a complaint. We couldn’t believe that the pool area was closed for the whole duration of our stay and that fact did not appear on the hotel website? Also, if you are English speaking you will experience difficulty when trying to make yourself understood via the telephone and it isn't much easier in person.
Read more
Read less
Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 Helpful votes
Helpful
Share
toon88 wrote a review Nov 2018
Bangkok, Thailand598 contributions45 helpful votes
+1
Sheraton Miyazaki is one of the biggest hotel we ever stayed. Everything here is spacious. There are many outlets with all kind of foods. Hotel map is needed if want to walk around the hotel. Swimming pool area was beautiful with one pretty good outlet in this area. Room and rest room were spacious and nice. There are small shopping mall and convenience store at underground. There are 2 free public Onsen (6.00-22.30) which is awesome and also has private Onsen for extra charge. Unfortunately we stayed here just only 1 night, actually can spend a week in this hotel as many activities including golf course. Some disadvantages were no porter service (we try to called many times but no respond) which is disappointed for the Sheraton standard and staff cannot understand well English.
Read more
Read less
Date of stay: November 2018Trip type: Travelled with family
Rooms
Location
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
Helpful
Share
Response from seagaia, General Manager at Sheraton Grande Ocean Resort
Responded 05 Dec 2018
Dear, Valued Guest Thank you very much for staying at Sheraton Grande Ocean Resort in Miyazaki. We are very happy to hear that you enjoyed your stay with us. Our hotel is located in Miyazaki prefecture, warm and beautiful location in southern part of Kyushu. You play golf with T-shirt even in winter season. There are 8 restaurants and 2 bars and club lounge where you enjoy your long stay in our hotel. Your comments about our service are greatly appreciated to raise the level of service to our guests. We look forward to serving you again in near future. Best regards, General Manager Sheraton Grande Ocean Resort
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sealion2010 wrote a review Aug 2018
Macau, China48 contributions10 helpful votes
It’s a kind of hotel where you can spend a day or two, without going out. It had almost everything, like hot spring, swimming pool, shops, golf, except a playground for kids, which was essential for large resorts. However, mass amount of guests meant long queue for breakfast, check out, and even spare more time to wait for lift. One of its breakfast area was set at the lobby of the convention centre, which I think, the environment was not very pleasant. It’s swimming pool was comparatively small too, in terms of the huge size of the resort.
Read more
Read less
Date of stay: August 2018Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Share
Response from seagaia, General Manager at Sheraton Grande Ocean Resort
Responded 02 Sep 2018
Thank you very much for staying with Sheraton Grande Ocean Resort. I hope you could have a relaxed time in our resort even for just a short while. I apologize for the inconvenience you have experienced by the congestions during summer vacation period. At last, I appreciate that you give us a beneficial opinion despite you being busy. We, all employees hope that we have a chance to welcome back you to our hotel. Best regards, General Manager Sheraton Grande Ocean Resort
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
M D wrote a review Jul 2018
England, United Kingdom243 contributions44 helpful votes
+1
Excellent hotel in Miyazaki, a truly 5-star hotel with high international standard!

We stayed at the hotel for 1 night in late July 2018 fora triple deluxe room (I wish I could have stayed for more nights at Sheraton).

1. The deluxe room is super big in Japanese standard, over 50 sq m in size with excellent pacific ocean view! The room should be recently renovated and the bed and pillow are super comfortable!

There was a fireworks show (around 5 min) every night at 8pm during summer (late July to early Sep). You can just go back to your room before 8pm and sit in front of the super big window to enjoy the fireworks!

2. Facilities are excellent too! Big swimming pool, a beach pool for the kids, 2 outdoor onsen for free! I enjoyed the onsen very much! I tried the 2 onsen and beach pool during my stay.

3. Close to Miyazaki City Zoo. Since I go to Miyazaki with my 3- year old kid, I have brought him to the City Zoo nearby. Thanks for the free shuttle bus to City Zoo provided, its very easy to get on the shuttle bus according to the time schedule! Easy and hassle free to get there!

4. Restaurant - Pine Terrace. I have dinner and breakfast buffet at Pine Terrace! Excellent choice of food and with famous Miyazaki Beef! Soooo tasty!! The dinning area of Pine Terrace is very big and not crowded! You don’t have to line up for anything! The food are refilled frequently.
Overall, excellent dining experience at Pine Terrace!

5. Shopping Arcade - there is a shopping arcade at the hotel basement. I spent nearly over 1 hour in the shopping arcade. Lots of souvenir and nice Miyazaki food to buy (and try) there and the price is not expensive!! Really enjoyed shopping there!

6. Front desk service - the staff is very polite and helpful with excellent English proficiency ! I truly appreciate the front desk service!

Overall, I would rate this hotel the best hotel in Miyazaki ! MUST stay here again when I come to Miyazaki in future! Sheraton is the brand you could trust! Everything is flawless !
Read more
Read less
Date of stay: July 2018Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Share
Response from seagaia, 支配人 at Sheraton Grande Ocean Resort
Responded 05 Aug 2018
Thank you very much for staying with Sheraton Grande Ocean Resort. I am pleased that you enjoyed the summer of the new Seagaia, and honored to be able to assist to make your good memory. Also, I read your comment with great interest, since you mention our service in details. We, all staffs strive to offer high-quality and higher lank service on a daily basis. I hope to receive your continued patronage in the future. At last but not least, I deeply appreciate that you give us a valuable comment and compliments despite you being busy. We, all employees hope that we have a chance to welcome back you to our hotel. Best regards, General Manager Sheraton Grande Ocean Resort
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Previous