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at Golden Tulip Aqaba
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Room/Suite (39)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... hotel is very good for friends The staff is very helpful The room are very clean The best location The food is very tasty The...
... Breakfast was good at the hotel. The service is good. The room is large. Cleanliness good with few exceptions. No vacuum...
... If you dare to swim you will be a fish in the breakfast room aquarium. Worst point : the hôtel keeps a poor parrot in a...
Featured room amenities
Air conditioning
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Reviews that mention rooms
Write a reviewThe hotel is very good for friends
The staff is very helpful
The room are very clean
The best location
The food is very tasty
The general manager name is alaa is very very helpful and kind
We would highly recommend it.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Response from Mona Naffa-Nazzal, Marketing at Golden Tulip Aqaba
Responded 23 Aug 2020
Dear Saeft4, Thank you for the nice words regarding the Golden Tulip Hotel and the management. Best wishes from the Red Sea, Aqaba
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The hotel is in a very good location. There are many restaurants, shops around the main street. Breakfast was good at the hotel. The service is good. The room is large. Cleanliness good with few exceptions. No vacuum cleaner. The shower drains slightly clogged. I had to stop the water from entering the room with towels. WIFI was a good comparison to other Aqaba hotels.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from MJinJordan, Manager at Golden Tulip Aqaba
Responded 18 Jan 2020
Dear Viktor7311 Thank you for the kind comment and the thorough feedback of our hotel. We are in one of the best locations close to most cafes, shops, and attractions. Noted regarding our bathroom and this comment has been elevated to maintenance. Vacuum cleaner? we are at the beach and we feel that a broom and mop is more effective. Wishing you well from Jordan.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clean, convenient, could use a decoration update. Swimming pool is kind of scary. If you dare to swim you will be a fish in the breakfast room aquarium. Worst point : the hôtel keeps a poor parrot in a cage who has lost most of his feathers. Best point : they allow early check-in.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from MJinJordan, Manager at Golden Tulip Aqaba
Responded 08 Jan 2020
Dear Alexis Thank you for the review; Location, clean and we are working on our remodel. Though its winter and our pool is closed, not sure of your comment? The parrot has been part of the hotel for years and he is happy, and part of the family. Pleased to know that we were flexible with your reservation. Wishing you well from Jordan.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The hotel is in a good location - plenty of restaurants, shops around and relatively close to the sea. My experience here would have been better if not for one receptionist - extremely rude, very arrogant and no respect for women.
The rest of the staff was truly helpful with a good attitude, positive vibes.
My room was clean and normal size, but there were some small issues: during my one week stay, I had to ask to fix my key (card) 4 times, cause it wouldn't lock. The fridge there is mostly for decoration and the AC is not very adjustable although it works. Water draining system in the shower is not the best. Had to use towels to absorb the water. Very good housekeeping service: beds were nicely made, clean towels, bars of soap were always available.
Breakfast selection was decent. The food was ok but I didn't enjoy dinner at all. Nothing tasted really good - edible, but that's about it.
Good wifi through out the entire hotel 👍.
Once again, if not for the rude receptionist my stay would have been better.
Do I think this is a four star hotel? No. But on a good day, with lovely staff and better food I'd give it 3 stars.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from MJinJordan, Manager at Golden Tulip Aqaba
Responded 03 Dec 2019
Greetings 232Rebekab Thank you for your positive comment on the hotel, location and overall experience. Though sorry to hear of the receptionist and we have elevated this comment to the GM and owners! We are diverse and inclusive company with female management and employees. Our hotel is also committed to continue to hire females, train and mentor as tourism/hospitality is important for Jordan's economy and employment. Thank you for your important contribution to a better establishment.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A borderline two star hotel. Very basic. Location is good near the shopping area and the Red Sea but that's about it. We were given a smoking room first which they changed to non smoking. Breakfast and dinner buffets were nothing special.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
Helpful
Response from MJinJordan, Manager at Golden Tulip Aqaba
Responded 03 Dec 2019
Dear Andrew Q Thank you for your feedback, The Golden Tulip has a great location and we are near the hear of the City. We have changed our dining both breakfast and dinner and there is a difference as of mid October. We are one of the best value hotels in Aqaba and constantly working to improve service and our facility. Good wishes from Jordan. MJ
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC