Arrived at the hotel at 1am after being delayed at the airport. I had been stuffed around by Jetstar and long delays at the airport due to corona virus procedures. Thankfully the staff processed me and checked me in asap. The room was exactly as I had requested. It was old but large, clean and quiet. This hotel ticks most of the boxes, it's not 5 star and also a little dated but has nice grounds and a very inviting pool. The hotel staff are friendly and helpful although the breakfast staff could improve their attitude. The breakfast was very average, not much selection and not tasty. Location is very important to me and this hotel is perfect, beach across the road, 5 minutes from Beachwalk Shopping Centre and Poppies 11.
Just spent 10 nights here.... Beautiful oasis smack bang in the middle of Kuta... situated directly across from the beach and between Poppies I lane and Poppies II lane ... easy walk to everything.... grounds are immaculate and manicured daily.... there are fish feeding areas and a tree full of squirrels which come down for their daily feeding... buildings are traditional style Balinese..., really feels like your away from it all once past the front gate.... pool is huge.... perfect temp and the in-pool bar is a great hang out with very reasonable pricing with all day specials and daily happy hour from 3pm... daily buffet breakfasts at on-site restaurant "Samudera" were a mix of western and Balinese food ... basic choices but no complaints from us... tried the all you can eat surf and turf BBQ buffet....you choose meat and fish and veg skewers to be bar be cued then help yourself to other dishes while they cook it... so much food and yummy... with attentive service...bar attached to restaurant "Bar69" has a band or Dj every night... room was clean and very pleasant furnishings... bathroom needs an update but no real issues ...air con very effective... staff were awesome... super friendly and courteous.... we were here during CO-VID19 hysteria and staff were professional and took all safety measures as directed... this was my first time in Bali absolutely loved our stay and when we return will be staying here again.... terima khasi
I stayed here for 8 days this month with my sister.
Stayed in the deluxe room. Huge room, great size and very clean with lovely cold ac.
The pool was wonderful with a pool bar. Breakfast was plentiful!
The only major problem was whilst in the pool we watched the staff mix cocktails several times. .. each time they used a long spoon and continually tasted the cocktail during making it with the same spoon,
Never washing it and two staff tasting what was being made putting the same spoon in their mouths sharing it. They only have one blender (which is constantly used) and rinse it under the tap (bali water is unsafe to drink) we saw at least 2cms of water left in the bottom of the blender several times too. Needless to say that we never ordered cocktails from their bar!
Everything else was lovely in this hotel... the staff were very nice too!
Stayed at the Grand Istana Rama Hotel for 11 nights from the 19th January.
The hotel is in a very prominent position opposite the ocean and next door to the Boardwalk shopping centre.
The hotel grounds are impressive and very well kept.
The hotel room was comfortable with a decent sized bathroom.
The bed was also very comfortable and the air conditioning was adequate.
There’s a minibar/fridge with soft drinks and lager (at a reasonable price) You’re also given a couple of bottles of water every day.
The pool area and bar are very nice for relaxing
The restaurant is overlooking both the road/ocean and the swimming pool. The food is a good mix of Indonesian/Asian and western style food.
Breakfast is buffet style which is also a mix of Asian and western classic food.
The hotel offers a great choice of tours/trips via its own tourist office.
You can also hire one of their vehicles and driver for your own use
We have stayed in many hotels in Bali over the last 20 yrs but i must say i will be staying here from now on
The rooms are sensational very clean , the staff are amazing & friendly this hotel is so quite we stayed there between the dates of 20th Dec to the 27th Dec 2019 then returned to stay again in the 5th Jan till the 10th Jan 2020 .in room 613
The grounds are beautiful easy access to pools location of this hotel is the best straight across the rd from beach you go left you head to kuta you go right you head to Legian ,Semiyak etc
Getting transport out the front is so easy for both taxis & motor bikes the oly down side to this Hotel is the Breakfast we paid for it with our booking but only attened 1 morning then went out for breakfast reason being very very ordinary probaly 1 of the worst i have encountered out of all the Hotels we have stayed in .Bali but its not a major problem as eating out is better anyway.
Must say the Bali Ladies behind the reception Desk every day were fantastic so friendly & polite especialy 1 of them who i Nicknamed J Lo so to everyone looking for a Family Hotel ,Couple Hotel or just a Quite Relaxing Hotel that is Priced Perfectly & Located close to everything then this place is it
All they have to do is improve their Breakfast then it would get a 100 out of 100 but at the moment its sitting around the 95 Mark at the moment Nipper