I stayed here with my family in a superior room for 7 days, initially booked it for 2 days then extended our stay in the same hotel.
The food esp. the thali they offer for lunch and dinner has authentic north indian taste, very generous portion size and minimal use of oil and spices. We tried the other items also from their menu and every item tasted well. Kids loved the Pasta and the French Fries had the perfect crispiness.The restaurant team was also very attentive to our needs and never lost patience with the mess our kids were creating all the time.
The Front desk team is very welcoming and respond promptly to the guest requests. I would like to especially thank Miss Divya who made our entire stay right from checkin to checkout very delightful. My Kids miss their ever smiling didi already. She was very prompt with her work. I emailed the front desk some documents for print out and when I reached the reception after a few minutes, she handed me the documents before I even spoke a word. I have not seen this level of dedication towards work even in 5* luxury hotels. She is a real gem in the team and I can see her going places very soon and wish her all the luck.
I would like to sincerely thank the entire Hotel Team with folded hands for the way they helped us when my 6 yrs old daughter spilled hot milk on herself while having breakfast. The entire team gathered with water, ice, medicines, towels immediately and the Manager drove us to the nearest hospital in his personal vehicle, infact they were ready with the vehicle waiting for us. Everyone in the hotel team, security, restaurant, frontdesk, housekeeping were standing there, doing anything they could do to help us out. I donot have words to thank them for the timely first aid and the following medical attention my daughter got. People like them keep our faith in humanity alive.
Thank you Team Ginger IRR and hope to see you again in my next visit.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from GINGER-Delight-Team, Manager at Ginger Bangalore (Inner Ring Road)
Responded 18 Jan 2020
"Dear Guest, Thank you for your feedback. With respect to your recent stay with us, we are pleased to hear that you had an enjoyable experience and were delighted by the friendly service provided. We thank you once again for your kind words and look forward to your next visit at Ginger Hotels. Regards, Nikin Malayath Hotel Manager Ginger Hotels"
This response is the subjective opinion of the management representative and not of TripAdvisor LLC