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All You Need to Know About the Pool
at Sheraton Santiago Hotel and Convention Center

Pool & Beach (83)
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Guests1 room, 2 adults, 0 children
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US$228
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Pool review highlights
... de los Andes. Having breakfast on the patio beside the pool was very nice and relaxing specially in some time. All...
... The bed was huge! Breakfast on the patio beside the pool was very good, but you do need a sweater or light jacket. ...
... wanted two separate beds. However, on arrival we found our pool side room had a king bed. They did the right thing and...

Reviews that mention pool

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Eduardo A wrote a review Mar 2020
Buenos Aires, Argentina43 contributions43 helpful votes
I stayed 3 times at this hotel since the begining of the year. Rooms are confortable, 2 bottles of water are provided each day as courtesy. If you prefer to stay at your room you can order many dishes of good food a very reasonable prices. The hotel is located away from the latest strikes and disturbed areas. if you are high you will have a beautiful view of Cordillera de los Andes. Having breakfast on the patio beside the pool was very nice and relaxing specially in some time. All people at the hotel reception are vey kind and helpful. The hotel has an inside and outside swimming pool. I would go back if I have the chance...
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Date of stay: January 2020Trip type: Travelled on business
Room Tip: You can look to the city or the pool. I prefer the pool
Location
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Randi H wrote a review Feb 2020
Chilliwack, Canada71 contributions37 helpful votes
We stayed at the hotel for two nights before our cruise. Had a lovely room and bathroom. The bed was huge! Breakfast on the patio beside the pool was very good, but you do need a sweater or light jacket. Surprised that there was no Kleenex provided in the bathroom.
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Date of stay: February 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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bentprop wrote a review Feb 2020
Gainesville, Florida199 contributions40 helpful votes
I've stayed at many Sheratons around the world and found that they are well appointed, have beautiful grounds and nice rooms. There's something to be said about expectations based on previous experience.

The reservation was made months previous and care was made about the room type - we wanted two separate beds. However, on arrival we found our pool side room had a king bed. They did the right thing and moved us to a double bed room, but it was on the main highway side. It wasn't until the evening that we learned how noisy that highway would be.

The front desk and all the service people with the exception of the bar area were extremely helpful. However, the three separate evenings when went to the bar, we found the service was poor, slow and indifferent. I looked around and saw other frustrated tables, so we wern't alone.

The room itself was nice, but the bath tub had low levels of dirty grout as did the floor.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Suzanne B wrote a review Feb 2020
Cambridgeshire, United Kingdom206 contributions68 helpful votes
Lovely bedroom/bathroom. Restaurant excellent and compare to European/US prices, very good value. Lovely pool area with pool bar and snacks. Breakfast served outdoors in sheltered area, good choice available. City tour bus stops outside. Stayed 2 nights before going on tour.
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Date of stay: January 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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AncasterSpa wrote a review Feb 2020
Ancaster, Canada1 contribution
Stayed two nights February 2020. Excellent concierge, speedy check-in, and very comfortable room overlooking the Andes. The pool was very good too, with very good drinks and food service. The hotel transfer to the airport was on time and very comfortable.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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