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All You Need to Know About the Rooms
at Somerset Victoria Park Hong Kong

Room/Suite (203)
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Room review highlights
... here for 4 days but on our 3 day they didn't clean our room. After a long day from Macau we were expecting to lie down...
We had a fantastic stay in the one bedroom apartment, it was spotlessly clean and we even had our own washer/dryer and small...
Stayed for a weekend. The room was clean and tidy, with everything I need (Hairdryer, towels, fridge, etc.). The microwave oven...
Most popular question about the rooms
Are they provide heater in the room?
Answer from Graham U
Feb 2016 |
Hi! Sorry for delay, been in Krakow! The aircon unit provides sufficient heat or cold air to match any temperature outside. We sta...
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Reviews that mention rooms

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macasaetchris wrote a review Nov 2019
Makati, Philippines551 contributions97 helpful votes
Good:
1. Location - Near MTR station (Tin Hau) and near Victoria Park
2. Easy accessible via MRT, Tram and bus
3. Lobby smells great!
4. Accommodating from desk
5. Good view on upper floors

Not so good:
We stayed here for 4 days but on our 3 day they didn't clean our room. After a long day from Macau we were expecting to lie down and rest on clean sheets and serviced room but no. The trash can still has trash and sheets are not tucked obviously they forgot to clean our room.
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Date of stay: November 2019
Room Tip: Get rooms on the upper floor
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Joecheung21, Operation Manager at Somerset Victoria Park Hong Kong
Responded 11 Nov 2019
Dear Macasaetchris, Thank you very much for taking your precious time to share your experience on TripAdvisor. We regret learning of your disappointment regarding the recent experience you had with our service, please allow me to extend our most sincere apologies for the shortfalls in our service. The service you received is not indicative of our usual service levels, as we always aim to extend the highest level of care to our guests. Please rest assured that your feedback is shared with the team including the respective manager for immediate improvement. We would appreciate you contacting us at frontoffice.svphk@the-ascott.com to allow us to follow up directly with you. We sincerely hope you reach out to us on your next visit, to allow us the chance to restore your faith in our hotel. We look forward to welcoming you back in the near future. Best regards, Joe Cheung Operation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Suzie G wrote a review Oct 2019
Bradford, United Kingdom73 contributions66 helpful votes
We had a fantastic stay in the one bedroom apartment, it was spotlessly clean and we even had our own washer/dryer and small kitchen which was very useful.
We were provided with new bottles of water daily. Ryan and Sandra on the reception desk were efficient, helpful and extremely polite, greeting us everytime we appeared which was lovely. The residence lounge was gorgeous with free coffee and a nice place to sit and rest.

Finally Hong Kong is a vibrant, interesting and an amazing city with loads to see and visit, at the time we were there we experienced no troubles or difficulties.
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Date of stay: October 2019
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Joecheung21, Operation Manager at Somerset Victoria Park Hong Kong
Responded 23 Oct 2019
Dear Suzie G, Thank you very much for taking your precious time to share your experience on TripAdvisor. We are most delighted to know that you had an overall enjoyable stay and were impressed by our warm and accommodating service. Thank you for your great compliments and we look forward to welcoming you back again in not too distant future. Best regards, Joe Cheung Operation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
tswjane wrote a review Oct 2019
Hong Kong, China37 contributions10 helpful votes
+1
Stayed for a weekend.

The room was clean and tidy, with everything I need (Hairdryer, towels, fridge, etc.). The microwave oven was definitely a plus!
Also, since there was a Handy smartphone, I didn't have to bring my laptop with me.
The staff was friendly and helpful.

There were many good coffee shops nearby, Prisma Coffee, The Opera Coffee, all within walking distance, which is good news to all coffee lovers.

Would visit again for sure!
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Date of stay: October 2019
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Joecheung21, Operation Manager at Somerset Victoria Park Hong Kong
Responded 23 Oct 2019
Dear Tswjane, Thank you very much for your time to give us a five stars comment in TripAdvisor. Only your good comments that can make us to identify opportunities to continuing improve on the products and services of the hotel. Thanks again for you time and your feedback. Look forward to welcoming you back again to stay with us very soon. Best regards, Joe Cheung Operation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Junjunlui wrote a review Sep 2019
Auckland, New Zealand1 contribution1 helpful vote
We spent 12 nights in the One Bedroom Apartment located at 27/F. Awesome view with a mixture of city view and a bit of harbour view, I especially enjoyed the view from the kitchen window looking out to Wanchai/Central, particularly during night time. The room is as shown in their marketing photo (some places could look very nice on photo but in reality they are much smaller). Generous room size, both Bedroom and Sitting Room are spacious (in Hong Kong apartment standard). I have to say having a washing machine in the room is a massive plus for a longer stay (one minor thing was that you have to go to their public laundry room on 2/F to get the washing liquid, will be nice if they have that prepared in the room, but anyhow that wasn’t a big issue). There is nothing I can pick on for this room, it is good size, lots of storage and I am satisfied on the housekeeping and hygiene.

Location is awesome, you have multiple public transport options around, 5mins walk from MTR, 1-2mins from bus stop and tram stations. Instead of fancy chain eateries and shops, you get a taste of very local residential area with lots of local food/shop options. But just a park apart, you can get to a major shopping area Causeway Bay in 5mins on foot.

I’d like to make a special note to thanks Sandra at Front Desk for your help on the Check In and Check Out process. We arrived a couple of hours earlier than standard check in time, Sandra has been very helpful and arranged an early check in for us. That is very helpful especially when you desperately needed a shower after a long journey! Thanks Sandra =) And I loved being greeted by the cheerful face every day when I walked pass the reception desk, also thanks for the info about the local area too~

It has been a very pleasant experience and I surely will be staying here again.
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Date of stay: September 2019Trip type: Travelled as a couple
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Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Joecheung21, Operation Manager at Somerset Victoria Park Hong Kong
Responded 25 Sep 2019
Dear Junjunlui, Thank you for taking your precious time to share your experience on TripAdvisor. We are most delighted to know that you had an overall enjoyable stay and were impressed by our warm and accommodating service. Thank you for your great compliments and we look forward to welcoming you back soon. Best regards, Joe Cheung Operation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Andy J wrote a review Aug 2019
Singapore48 contributions51 helpful votes
Spent three and a half weeks at Somerset Victoria Park Hong Kong for business trip recently. Here are my honest review on this accommodation.
- First and foremost, I want to compliment Sofin for her wonderful hospitality. She greeted us by names and always smiling when we left for work in the morning! That gestures made our days! She even accommodated our requests to have late check-out!
- Room was clean and despite the negative reviews I read online prior to arriving. The room attendant even provided me with extra bottled water after knowing that I consumed a lot of water during my stay. Thank you!
- Residents' Lounge was cosy and quiet most of the time during my stay and coffee provided was good too
- Laundrette - that is one of the best amenities we have there as we can do our laundry for free! It was such a good add on service for most long staying guests like me
Thank you all for the experience and I really enjoyed my stay!
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Date of stay: July 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Response from Joecheung21, Operation Manager at Somerset Victoria Park Hong Kong
Responded 18 Aug 2019
Dear Andy J, Thank you for taking your precious time to share your experience at Somerset Victoria Park Hong Kong. We are most delighted to know that you had an overall enjoyable stay and the team was able to assist you in making it a great experience. Thank you for rating our hotel with a perfect score and we look forward to welcoming you back for several more memorable experiences. Best regards, Joe Cheung Operation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Answer from Graham U
Feb 2016 |
Hi! Sorry for delay, been in Krakow! The aircon unit provides sufficient heat or cold air to match any temperature outside. We stayed there in October/November last year and the air temperature remained around 28C for the whole of our 3 week stay, so we set the aircon for perfect comfort during the night. Enjoy your stay - it is fabulous accommodation in a truly amazing location!
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