This trip was my 3rd time visit and I will definitely come back again. Your guys never made me dissatisfy and I love the resort style itself.
Front team were willing to serve us as best as they can and their service were always brilliant I must say! But to be honest they look lack of liveliness this time which I was never felt like this with them before. However they are still excellent!
Please share my compliment to Housekeeping and Engineering team, the room was nice, cozy tidy and clean. Maintenance & upkeep is 100% perfect.
Some of Food & Beverage staffs need to be trained more and food taste and quality is inferior, not super super good as it used to be
Currently our favourite hotel in Pattaya, this time we decided to stay in the 2 bedroom pool suite on the waterfront with with another family. Weather was great, lovely food, great service, will return.
Club room is really nice. View from room is great. We spent most of the time in room. There’re drink and snack serve all day at the club.
Because of check-in time was 30 mins late, there’s a bottle of wine for us as a complimentary from the hotel. How lovely!
Check in was ok. Didn’t get to use AMB privileges as my cousin didn’t know and booked through travel agency. Booked two rooms but didn’t get connecting room. Room was spacious and view of resort was good. Dinner at Infiniti was ok but pricey comparing to other chains’ benefits. Buffet breakfast was a bit disappointed e.g. egg benedict didn’t come with seafood. the service from all staff were great.
It was my first time to stay here. It’s truly impressive for my stay. This property located on the hill therefore its private and have a great ocean view experience.
The Lobby: Lobby of this property has stunning view. You can take time to relax at this spot.
Club Ocean view Terrace Suite: This room is new. Nice decoration and have a spacious bathroom with HARN amenities. I can taking ocean view at terrace for whole day. It's completely relax with this accommodation.
Club lounge: Resort club lounge has a nice location. you can take nice tropical ocean view from club lounge. Afternoon tea and evening cocktail are stunning. I do recommend to go for club type. Staffs have very nice service here especially thank you Khun Meow for provide an excellent stay.
The Infiniti restaurant: Nice ocean view, good service from staffs and nice taste foods. Recommend to reserve your table to see sunset over here.
Breakfast: Nice variety of breakfast at The element. Good view and good service.
Overall of my experience here is amazing. I'll definitely to stay this property again.