We arrived at Chiang Mai and at this hotel the day after we had a long flight from Amsterdam to Bangkok. It was the perfect place to start our trip, and to relax a bit after the jetlag and adjust to weather and timezone. The hotel is small, but offers great quality and a relaxed atmosphere. It has only five rooms, so if you look for a place where you have some quietness, privacy and not a lot of other guests, that's perfect. The rooms are large and classy, the bed is really good and so is the bathroom. They clean your room every day and really try to make you feel at home. They have a nice breakfast everyday, that you can have ANY time you want, because they say "i'ts your vacation, we don't want to give a time limit on breakfast on vacations". Wonderful! Besides that they offer a good drinksmenu and they offer you a free homemade cake everyday, that is really delicious. Lunch is not great, but you will probably eat lunch and dinner in the old town anyway. The pool is nice, and you have a nice view of the Ping-river.
The hotel is runned by a woman named Pam and her small staff. Pam was wonderfull: really kind, warm and helpfull during our whole stay. I think she sometimes worried that we were bored, because we didn't do a lot of activities, but that was just because my girlfriend had backproblems, so unfortunately we could not do a lot of trekkings in the nature. Pam did however do her very best to advise us about things we could do and help us. She was always there to ask if we needed something. When we were at the old town one night and couldn't possibly find a taxi back, she picked us up herself. She is a wonderful person and it was nice talking to her and to hear some more personal stories about Thailand.
The hotel is far enough from the old town of Chiang Mai to have a relaxing hide-out, but also close enough to discover the old town daily. The perfect balance. To help you with going to town, the hotel offers you a free shuttle-service everyday, to bring you to the city. They also drop you off for free if you book an activity in the hotel (like we did with a great cook course, which was great fun by the way). Be aware however that it is very difficult to find a taxi back in the old town, especially in the evenings. There are TucTucs, but they drive like crazy sometimes, also on the high-ways on the road to the thoel, which doesn't feel that safe. Pam recommended Uber, which we didn't have, but if you have Uber, you can find a wifi-spot in the old town whenever you want to go back to the hotel and book one. Otherwise look for the red trucks or Tuc-Tucs. Always take the map and adress with you, because most taxi-drivers don't know the hotel by name.
Some minor points for improvement:
-Pam speaks perfectly English, which is great, but the rest of the staff speaks literally not a word. They were also very kind and helpfull, but it would really help for communication if they spoke just a little bit English. Now they always have to call Pam, when you ask something.
-The hotel is next to a road. At night you will not hear a lot of noise. My girlfriend is a light sleeper and she slept really good there after all, so don't worry too much. It would be good however if they mention the road on their website, so that light sleepers don't discover it after arriving.
That said, all together: we had a great stay and would recommend this hotel, especially for couples or small families that want to discover Chiang Mai, but also want a relaxed place after a busy day in town.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This response is the subjective opinion of the management representative and not of TripAdvisor LLC