The staff is very helpful, polite and professional. It is off the beaten track so it's very nice, you get to feel the real 'local and see the 'hidden' areas, yet it is close enough to get into the old town or everywhere else.
Pool area is nice,. you can watch the sunset there. Room is not luxurious but comfortable and clean.
I was unaware of the Songkran water pantomime. And hated it. My fault not having checked beforehand. But if you are 25+ stay away! My objective was exploring the old city. Which became off-limits!
Staff: friendly and very helpful.
Room: Awful. Badly needs an up-grade. Dark. Interior definitely not to my liking. I stayed in the first floor. Narrow and very steep stairs. Always afraid of slipping. Very small room with very big bed. Which means very little room to move around. Not to speak of room for luggage. View? Don't mention!!! Neighbours messy back-yard.
Breakfast: Good - but only one cup coffee per person (i got as much as I liked!)
Price: On the high side considering quality of the place.
Location: Very close to old city. Which to me was off-limits due to Songkran water-terrorism. Down a small soi, which taxi and tuk-tuk had difficulties locating.
Facilities: Nice pool area and up-stairs lounge area over reception.
Staying again? Hopefully not! Despite staff trying to do their best. Depressing room(s)!!
Very expensive hotel paid 2600 bahts per night plus a 3% as they charge more if you pay with credit card, for an old, cramped, uncomfortable, dark room and ugly bathroom with dark and old furniture and a horrible view to the neighbor. Our room was upstairs, rooms downstairs face a wall. Lack of maintenance, door knob, closet hinge, bedside light switches and bath tap loose, towel rack coming down. Hard bed, holes in the futon we had the first two nights.
Tiny and old safe you can barely put your tablet inside. No luggage rack.
Breakfast just ok, limited to only one cup of tea or coffee as it is clear stated in their menu, so don't ask. Bad coffee but good lipton tea.
The only thing they offer for free is water and orange juice.
They will charge you for printing your boarding passes (we requested two boarding passes, no extra copies), something is free in other hotels in the same or lower price range.
Clean room, has aircon and flat tv with international channels. The staff are friendly, hotel located close to the city a 3 minutes walk to the moat. The only nice touch is the pool, but the water in February is cold.
Not sure where to start. This hotel blew us away. Staff are fantastic. We had a rough idea of what we wanted to do whilst in Chiang Mai but the staff gave us direction; suggesting and recommending great activities, including which Elephant sanctuary to go for, cooking class, Muay Thai and the weekend markets - they booked all activities on our behalf making the process easy and hassle free. They were also really funny and good to have general chit-chat with.
Breakfast was lovely, with a selection to choose from. We tried a majority of the items between us during our stay and all were good. There was also Mary's restaurant next door (it doesn't look like much but the food is incredible) which the reception could order and bring over. Great option for lunch or dinner.
The location was brilliant, only a 5-10 minute walk to the old city, and a 10 minute walk to the Saturday night market. Whilst being close, the area was quite quiet, but had a couple of low-key bars nearby if you fancied a drink.
Room was spacious and clean, with good WiFi connection. Pool area was well kept and is available to use 24/7. There is a little lounge area too which is nice to relax in.
Overall, I would recommend this hotel to anybody, and at such a amazing price! Have already told family about how good this place is.
Only 7 walking minutes from Chiang Mai Gate, the Viangdara is a small family run Boutique Hotel with a special charme! The hosts are very friendly and extremely helpful with anything. The breakfast is not buffet style, which was surprising to us, but no down point at all - very good selection of different breakfasts to choose from. The rooms are small, but enough space for 2, the light in the bathroom could be better, but how much time would anyone spend in the bathroom anyway :)
The beds are very comfortable (we stayed in room #1), we had a very good sleep and also did not hear anything from the outside street.
Also nice that the Pool is open for 24 hours - a nice treat to jump in the pool on a hot and steamy night!!!
Another thing: one of the best street food restaurants is right next door - MARY'S RESTAURANT might not look like a fantastic place to dine, but they had a wonderful Khao Soi there (the best one we had in 10 days in Chiang Mai...and we tried quite a few!).