Not run by any professional, it's in the hand of local goons.
Room service waiter was ready to fight with me in front of me and General manager Rahul was helpless and not in a position to say anything.
it's my humble advice to all the travelers not to stop here for stay, travel 14-15 km more and stay somewhere in Dunlop or in Howrah, but think of stay here.
Average hotel, small rooms, good room service, quality of food is ok but very limited and no continental food is available. very limited options for breakfast, very bad laundry service none of my white clothes are white now because of hard water or poor quality detergents used by laundryman, laundry service is outsourced. Very difficult to reach from Kolkata city specially in evenings or in late night. No radio taxi service from/to Kolkata. Adjacent locality is very bad, nobody can think of staying here with family.
Best Hotel in a Distant suburb of Kolkotta with good quality room n excellent room service and veg / Non veg food available and travel desk for pick up or drop facility.The hotel is advisable for people having work on this side of city as many Taxi drivers do not know this place as it is on the Delhi Highway and not advisable for people with family due to bad locality but good security at the hotel and safe rooms