Good location and nice hotel generally. We had a room in the main house which was fine, nice decor etc. and comfortable but not tea/coffee making facilities. Swimming pool was freezing cold so couldn't use, but sauna was nice. Bar service fine, but prices very high. Didn't eat in the restaurant in the evening as found menu not too exciting. Breakfast service was disappointing. The restaurant was busy, were left to find our own table, not offered coffee (had to ask twice), when it came was just dumped. Saw a menu on tables in the main restarurant area (we were in a side area), so helped outselves to one, but again no on asked if we wanted anything. Dirty dishes not cleared away, cheese not replenished etc. All in all disappoitning
Date of stay: February 2017Trip type: Travelled as a coupleRoom Tip: Refugium room are nice and in main house
Location
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Fuerstenhof, Manager at Althoff Hotel Fuerstenhof Celle
Responded 20 Feb 2017
Dear guest, thank you for staying with the Althoff hotel Früstenhof Celle and for rating your experience at Tripadvisor.com. It is great to hear that you enjoyed your stopover in our house. We shared your kind words with the whole team and we hope to have you back in Celle soon. I feel sorry that our breakfast service disappointed you. I talked to our team from the restaurant to find out about the circumstances that led to the impression you gained and took actions to avoid this situation in the future. I hope you will grant us another visit in the future. With kind regards Ingo Schreiber Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC