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All You Need to Know About the Pool
at Hotel Franks

Pool & Beach (13)
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... forthcoming and friendly. Room was fantastic, so was the Pool area, The restaurant and the terrace. We did not eat dinner...
... also excellent, and we enjoyed the generously sized swimming pool and sauna area. I would recommend couples go later in the...
... nuisance from traffic. We haven't used any of the wellness facilities or swimming pool, but they look the part. Recommended.
Featured pool amenities
Indoor pool
Heated pool
Sauna

Reviews that mention pool

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Marco S wrote a review May 2019
Brisbane, Australia130 contributions13 helpful votes
+1
We where looking for a Luxury Hotel which was centrally located and have not be disappointed.

From the point of arrival, we have been made welcome by everyone. And I mean not only the staff, but also the other guests which where very forthcoming and friendly.

Room was fantastic, so was the Pool area, The restaurant and the terrace.

We did not eat dinner at the Hotel so we cant comment.

Breakfast buffet was slightly smaller than in other 5*star places (and 4*S), however, the quality was outstanding and left nothing to wish for.

Lastly, a special thanks for Hr. Erich Stadlhofer (Maître D'Hôtel) which extra attention to detail was very welcoming and is much appreciated.

Overall, a 5 Satr experience and highly recommended.
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Date of stay: May 2019Trip type: Travelled as a couple
Location
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Huxletic wrote a review Jan 2019
Munich, Germany9 contributions
+1
We stayed here just after new year on something between a long weekend and a proper holiday.

The exceptional: the service level of the staff is truly exceptional, and I have yet to experience such a high level in Germany. The support staff go above and beyond to make the stay as enjoyable as possible, without it being put on, too much or coming across as affected. This clearly comes from the top down: being a family-owned hotel, the willingness to make each experience enjoyable is clear and palpable from the owners.

Another great touch was on our last day, having settled up and left the hotel, we found that our travel plans had been badly affected by inclement weather. The hotel staff were very accommodating and the daughter of the owners kindly drove us 20km to the nearest station. We both thought this was a wonderful touch, and was offered in a very uncomplicated way.

The great: the food is excellent (we opted for the Gourmet menu), and does not leave you bloated or stuffed afterwards. Compliments to the chef who is an especially talented with concocting new delicacies at the salad buffet. The spa area was also excellent, and we enjoyed the generously sized swimming pool and sauna area. I would recommend couples go later in the evening to avoid being ‘disturbed’ by children playing in the pool (the hotel is extremely family friendly and thus also attracts families). The hotel organized daily activities, and we joined one of the walks. It was led by the very knowledgeable Andi, who we also understand is a “sauna expert”. I now go into the sauna with supreme confidence about what I’m doing and why :-)

The good: the room (classic) was a nice size and we were very comfortable. The decor is very classical (I.e. alpine style), which I very much like but is admittedly not for everyone. The hotel is very very clean.

The bad: the only black mark in the whole experience was the WiFi in our room and in one of the communal rooms. We were unable to use it for most of our stay, whilst the hotel staff tried diligently to fix it. The hotel building blocks out much cellphone reception, so we had to rely on the WiFi. They offered many helpful solutions, but we were ultimately inconvenienced as we also needed to do some work. The hotel were very understanding, and compensated for our troubles in a very fair way.

Overall: No bad feelings about the minor inconveniences and an overall exceptional experience. Easy 5 stars.
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Date of stay: January 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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pncfrancois wrote a review Oct 2018
Mechelen, Belgium9 contributions4 helpful votes
We stayed two weeks in this hotel, and enjoyed every minute of it. Since our previous stay two years ago the hotel has acquired a new chef, who took the food to a five-star level. The evening buffet has surprised us every night for its original but very tasteful combination of ingredients. It's hard to find any fault with the hotel : friendly personnel always ready to help you, clean and nice rooms (with mountain view), underground parking, nice garden. The dining room (also used for breakfast) is at the same time wellcoming and luxurious. The owners of the hotel also make an habit of making small talk with all their guests. This makes for a relaxed athmosphere where you feel at home. Very well located near the center of town, but without nuisance from traffic. We haven't used any of the wellness facilities or swimming pool, but they look the part.
Recommended.
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Date of stay: September 2018Trip type: Travelled as a couple
Room Tip: Rooms at the back have a better view of the mountains ?
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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