All You Need to Know About the Rooms
at TUI BLUE Ulysse
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Room/Suite (21)
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Guests1 room, 2 adults, 0 children
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Room review highlights
... When I bought the package with TUI itself!!! My friend’s room was invaded during the night by employees, we were promised...
... untill we complained. Second problem was the smell of the room when we first walked in. Smelled like sewage. Third problem...
... Palace in Djerba, Tunisia for 3 nights. Upon arrival no room was available and we had to wait on the lobby for more that...
Featured room amenities
Minibar
Bathrobes
Blackout Curtains
Baggage Storage
Cable / Satellite TV
Flatscreen TV
Reviews that mention rooms
Write a reviewI travelled this summer in a expectation of five stars Hotel and what I got was a shot hole. The employees were very impolite and made me wait for over 3 hours on the lobby for a solution to a reservation that could not be found! When I bought the package with TUI itself!!! My friend’s room was invaded during the night by employees, we were promised a place by the private pools and never got it! Dirty place! Totally NOT RECOMMENDED
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
Helpful
Response from ManagmentTUIUlysse, L.Sghaier Executive Secretary at TUI BLUE Ulysse
Responded 31 Dec 2019
Dear Tiagoc 949, We sincerely thank you to having taken time even late to write a review about your June stay at TUI SENSIMAR Ulysse Palace. We regret to know about your experience ,and would like to invite you to give us a second chance to regain your confidence in our Brand. Looking forward to welcome you again to redeem ourselves and offer you a service that would meet your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
I travel alot and i pick my hotels carefully,
Pictures at booking websites doesnt look like the actual..
When we arrived we carried our luggage.. There was no bellboy untill we complained.
Second problem was the smell of the room when we first walked in. Smelled like sewage.
Third problem its was so hot in the rrom and the AC doesnt work well.. Complained twice about it and they told me it cant be better.
Room temperature wasnt lower than 25 with the AC on for 10 hours.
Last thing i wanted to say when we had dinner at the big buffet they have... Food doesnt taste good at all
I believe they have low standards for 5 star hotels.
Example for that.. The telephone device they hace in the rooms in old enough and outdated, however the problem is they dont have a phone directory on it or next to it.. So when you want to call the reception you have to guess their # and dial.
Also the toilet in mounted to the wall so hight which is not appropriate at all..
And thats not the end of the list...
I dont have more time for this...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
Helpful
Response from ManagmentTUIUlysse, L.Sghaier Executive Secretary at TUI BLUE Ulysse
Responded 05 Aug 2019
Dear Mr Ali A, We would like to thank you sincerely for giving us the honor to write a review about your short stay at TUI SENSIMAR Ulysse Palace. Apparently we fell short of your special expectations which does not reflect in anyway the quality of service we are striving to deliver. We took every word you wrote in consideration and we will share your valuable opinion with the rest of our staff. Please accept my sincerest greetings...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
+1
We stayed at TUI Sensimar Ulysse Palace in Djerba, Tunisia for 3 nights.
Upon arrival no room was available and we had to wait on the lobby for more that 3h.
According to the impolite and very unprofessional reception manager, Mr. Issam, our reservation did not exist - notice we booked everything with TUI Belgium (plane hotel and transfers).
The accommodations provided did not meet a standard of cleanliness and quality to be expected from this type and price of hotel and instead we were accommodated in an area under construction (as you can confirm from all the attached photos).
Non working safe/fridge, door hangers falling.
Entering the room while we were sleeping without permission
As you might imagine by the above description our trip to Tunisia was not pleasant, instead it caused us stress, annoyance and disappointment with the service.
The images of he hotel they sold us on the office were not matching what we encounter there.
At the end they offered us 50€ for all the troubles caused... which is even more insulting. I was not expecting this from TUI.be
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 Helpful votes
Helpful
Response from ManagmentTUIUlysse, L.Sghaier Executive secretary at TUI BLUE Ulysse
Responded 17 Jul 2019
Dear Margarida Lourenco, We would like to thank you for having taken your time to provide us with your valuable review relating your stay at our hotel TUI SENSIMAR Ulysse Palace. We are sorry to know that we fell short on your expectations in some areas.We reassure you that all your remarks will be shared with the entire staff. Your feed back is greatly appreciated and will certainly help us improve the standard of facilities and services offered to all our guests All our staff is continuously striving to ensure flawless service in order to get your total satisfaction.... We do hope to see you again very soon to redeem your faith in our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
+1
We had a very good time in Ulysse Palace. We’ve been there for a week, but we rested and “recharged our batteries”.
Hotel is renewed and looks great. If you read an opinion that it is old and not nice it was from before. New design is modern and elegant. Room was comfortable and clean.
Hotel is next to the beach, also there are two pools available (one smaller inside, with warm water and one outdoor with colder water). Another pool is part of spa.
Good is good but not great. There is a great variety and you can choose from local and international cuisine. Theme nights are nice touch.
There is a big spa center in the hotel and it is really good (with reasonable prices). It is great to go there few times during your stay and have a peeling, massage or traditional hammam.
The staff was very nice, polite and kind. They all speak very good French, but not all speaks English. We were very happy about room service.
There are no children in the hotel and for us it made a big difference. It is calm and quiet.
I highly recommend this hotel if you are looking for rest, lots of sun, good value holidays and a bit higher standard.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from ManagmentTUIUlysse, L.Sghaier executive secretary at TUI BLUE Ulysse
Responded 04 Jul 2019
Dear 984hannap, We would like to thank you very much for taking the time to post a review of your stay at our TUI SENSIMAR Ulysse Palace. We are delighted to read all your positive comments that we will ,certainly,share them with our entire team. It is a great pleasure to know that the quality of our services met your expectation, as this is our ultimate goal. We hope to have the pleasure to welcome you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC