I spent 4 days at the Suite Prado and enjoyed my time there. The location of the hotel was great as it was very central to Madrid - near to Sol Metro station, which is a hive of activity all day and night (think Piccadilly Circus in London).
The hotel was down a typical Spanish street with bars, tapas restaurants and a plaza about a minute away.
Staff were friendly, happy to help and any questions or recommendations I wanted, they were always happy to give me.
The hotel from the airport was about 40 minutes away, but I never had to use the Metro again as everything 'touristy' was within walking distance (20/30 mins max).
My room on the 2nd floor was clean and spacious, which a kitchen sink, plates and fridge if I needed it. The view was pretty bad as it overlooked another rooms bathroom and if they had the window open, you could see one another from your bedroom.
The best part of the room was definitely the bathroom. I appreciated the space of the shower. You could pretty fit 3 people in there! It had 2 sinks, and you were supplied with a good amount of towels.
Not too much space for the toilet, though, so could have taken out the extra sink so there was space that the toilet wasn't so close.
I had breakfast at the hotel which was fine; typical continental: pastry, coffee, orange juice, yoghurt, jam and fruit. It was the same everyday, so there could have been some variety - cereal, porridge, etc.
Whenever you leave the hotel to go sightseeing, you have to leave your key with reception which was a good thing to do. It meant not having to worry you may lose your room key and gave peace of mind.
The negative things I found with my stay was that the air conditioning for the whole hotel was not working. This was fine for when I stayed (late April/Early May), as it wasn't peak summer, so hopefully they fix it by then. If I opened my window to let cooler air in from outside, there was a lot of noise from vents and general outside noise. The kind cleaner let me borrow a fan for my room the next day so thank you for that!
The remote control wasn't working properly for the TV, and you could not use the buttons on the TV to work. I mentioned this twice to the staff, however, it still was not sorted. This was a minor thing, as I did really need to watch any Spanish TV - but would have been good to have in the morning.
The bed was too hard for me, it felt like it was an extra firm and didn't really get comfortable.
All in all, it was a good stay at Suite Prado for the price, location and (working) features. As I wasn't in my hotel room that much, the negatives were only small ones at the time.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC