This hotel was the right price for a decent stay in a good location, with breakfast included. The room and bathroom were large, and the breakfast was adequate. There were scrambled eggs available the first morning, and on the second morning we could order fried eggs.
The bathroom was well appointed with very nice bathroom amenities.
The front desk staff were very helpful. They showed us where to go and how to take the local bus to La Granja, which worked out very well.
The only complaint was that our air conditioner appeared to be shut down for the season, but we would have liked to use it. Instead, we opened the window. That worked well to get a breeze, except we were by a very noisy alley, and I had to sleep with earplugs.
Room is big and clean. Staff very friendly and helpful. They have a garage in the basement if you are driving. Breakfast is excellent. Hotel is very quiet but steps away from all major attractions in Segovia.
We’ve been travelling around by public transport and stayed in several hotels including 2 other 4 star establishments. All have been ok, but this has proved to be the best.
Slightly uncertain arrival with guy on reception a little unfriendly, but we were given a lovely room and breakfast was excellent.
Segovia is amazing and from this hotel we were able to enjoy its charms.
I was given a room that had no external windows and the aircon wasn't on in the hotel. The windows opened to an internal courtyard that had a glass roof which was just above my room. The internal courtyard was like a lobby / breakfast area so it was bright and noisy. So I had a choice between having no fresh air or being exposed to the noise and light of the lobby area. Try to sleep like that!
It should be illegal for hotels to have rooms like the one I was given.
First, the staff was very helpful and nice and the location was great - close enough to walk to everything, but not right in the middle of all the tourist traffic and noise. I really wanted to give this hotel at least 4 stars, but I can't.
We stayed in what they call a suite. It was just a large hotel room with an old couch in it and an old formica type dresser. The bed was extremely hard, like sleeping on concrete. When I mentioned it to the woman at the front desk, she was VERY helpful and added an extra layer of cushioning to the bed. It was much appreciated. But the ORANGE -- it has got to go - and for a suite, they really need to improve the decorating in there.
The food at breakfast was good, not outstanding.
The best I can say, with some work and effort improving a few things, this could really be a wonderful hotel.