Date of stay: December 2018Trip type: Travelled with friends
I would have gone crazy too if they didn’t have wifi but for our short stay, the wifi worked really well and we were there in the same month when the other guest claimed that it didn’t exist. We have no other way to communicate on our devices as our service from Japan isn’t an option when in Europe so wifi is paramount. I guess we were in a lucky room because it worked really well. The wifi also worked in the lobby and in the fitness center / gym / pool areas.
We only stayed for 1 night so we arrived early and checked in but our room wasn’t ready which we didn’t care because we just left our bags with the desk people. They were pleasant enough too.
We had awful directions though to get into the old town so the walk in the heavy rain wasn’t fun at all. I saw in a previous review that there’s a pleasant walk along a river to get to the old town. The staff should learn that route and teach it to everyone because the walk we took wasn’t nice at all. After staying in the Old Town of Münster for 3 nights with a corner room overlooking one of the Xmas Markets, the walk from this hotel seemed sketchy.
We went back to the hotel that late afternoon & got our room & used the gym & pool and both were great. Robes & slippers would be nice but I completely understand that it’s not that type of a hotel so it wasn’t expected.
Our room was kind of facing the mall next to the hotel and we could see part of the train station and there was a McDonald’s down there too. It wasn’t a terrible view. Natural light is always good and fresh air too. The train station building looks good.
We would have stayed in the old town for a longer stay but for just a one night stay, it worked out perfectly.
We walked back to the Old Town in the heavy rain again to see the Xmas Markets lit up at night and climbed the church tower or the city hall tower and the views were fantastic. Highly recommended. We found a slightly quicker way on that second journey. It wasn’t that bad and we felt safer the second time out that day.
We ate dinner at one of or the oldest restaurants in the Old Town and it was great and also beautifully decorated for Xmas.
We were able to use the pool again early the next morning and no one else was there first thing in the morning so that was really great.
Ah, they had umbrellas to lend out even though it seemed like Europeans weren’t using them in the misty rain which puzzled us. People walking around soaking wet wearing eyeglasses with lenses covered in water!?
Very thankful that the train station was right there as the dash in the rain took only 2 minutes and we conveniently caught our train to the Netherlands.
It’s not fancy but it’s not bad at all.
Checking out was painless too.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Curious08779625054, Geschäftsführer at Best Western Hotel Hohenzollern
Responded 19 Feb 2019
Dear Kobekeith, Thank you very much for your detailed evaluation and description. We are very happy that you had a pleasant stay and the functioning W-LAN could connect you with your homeland at all times. Regarding the way description in the old town, we are very happy to take care also on your proposal and alternatively also take the path to the Hase-River. We would be very happy to welcome you again in the future on a visit to Osnabrück, in our hotel. BEST regards Your Best Western Hotel Hohenzollern-Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC