Very reasonable price, pretty good location, very near train station so easy to travel.
Facilities very good except the on site bar. Bar closed very early and had a very limited selection. They said they were in the process of renovations so maybe there has been some improvements.
As for some of the cons, there was a lot of movement between rooms, there was 3 (appeared to be high schools students) per bed in my room one night. The staff were not super helpful when asked about directions or recommendations.
Overall very good for the price, clean, conveniently located and could easily do much much worse.
This is a very good option to stay in Hamburg. I stayed in a shared mixed gender 6 bed room and it went all very well. There also double rooms available.
The place sits above the railway station on the line that arrives directly from the airport, so it can't be easier to reach.
The location is fantastic, facing the river, and from there you can walk or take public transport for the main areas of Hamburg.
The building has nice architecture and a complete set of facilities, like a very nice snack bar, living and games room and a dinning room with a fantastic view overlooking the river.
Everything is very clean, staff is very helpful and very good WIFI connection.
Will definitely stay here again.
We stayed as a family of five for one night just before Christmas.
We had a six bed dorm room with ensuite and gorgeous views. The room was clean and functional, the shower was surprisingly good (superclean and really powerful, did not expect that in a hostel!) and our whole family enjoyed the communal area which was spacious. The kids loved the giant chessboard.
Breakfast was nice and we were happy to find out that it was served from early on, which helped when waking early thanks to jetlag.
The staff absolutely make this place, every one we spoke to was going out of their way to be helpful and to provide info about the city.
We also stocked up on Hamburg souvenirs which were much better priced here than in any of the shops we checked out.
Would definitely recommend for its location, cleanliness and friendliness of staff!
I stayed at this hosetl on the night of Saturday, December 17. It has a number of things going for it eg a great view ove the harbour, a nice bar that stays open late, good breakfast, clean toilets and hot showers and it is reasonably quiet. It isn't one of those party hostels that play loud music non-stop. I stayed here a couple of weeks before and it was quite good however my last stay had some problems. The main one was bed bugs. I stayed in Room 213 in Bed 6 and was bitten all night by bed bugs. I told the lady at reception when I got up so I assume they will look into it. Also, there was no wifi at all. I understand problems arise from time to time and the staff do seem quite helpful and friendly. But they need to look into these problems ASAP.
On the one hand, this place has a million dollar view and is superbly located for your trip to Hamburg.
On the other hand, there is no "vibe";
in most rooms, the old German standard hostel-interior of 1980 shines through and front desk staff seems sooooo tense.
The hostel sits on top of a green hill, overlooking the port at Landungsbruecken. Within a five minute walk you're either harbour-side or in St. Pauli, where the party fun starts.
In a spot like this, it is no wonder that the rates are crazy for a hostel. You'll be able to stay in a four-star Berlin Hotel for this money.
Once you've decided not to care, you can enjoy the Restaurant/Entertainment Room/cafeteria - a real gem! Renovated not so long ago and turned into a bright and airy lounge with huge windows and a terrace overlooking the city.
Breakfast is good, but not spectacular. The same holds true for dinner (which is charged extra). They sell waffles and coffee in the afternoons.
You'll find better bargains in town, but the restaurant comes in handy if you're on a tight schedule or hung-over in the morning.
There is a pizza-machine (first time I've seen one), in case you need your fix during off-hours.
They have a nice bar with ok-priced drinks, laid-back staff and another gorgeous viewpoint.
Rooms are clean, but lack character and need refurbishment (I've seen three of them). They give out bed sheets and linen. Family-rooms are available. The staff has no mandate to grant anything to guests other than what's stated in your booking confirmation.
Zero tolerance does have a positive side, though: They are serious about security - at least for German standards. You'll need a keycard to get anywhere but the lobby.
There is a travel-desk at the reception that will book tickets for you - though they lack enthusiasm.
The S-Bahn Landungsbruecken is within a stone's throw and will take you almost everywhere in the city.
There is nothing at all geared towards families with small children. Kids are accepted but not anticipated (but that's true for most of Hamburg's attractions).
All in all:
Do stay there if you're in the city for 1-3 nights, without small kids, looking for a party or a weekend-getaway with old friends.
Don't stay there if you're on a budget, looking for dedicated hosts and personal treatment or a nice place for small kids.