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All You Need to Know About the Rooms
at NH Collection Munchen Bavaria

Room/Suite (233)
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Room review highlights
I requested a corner room and received one with shower/bath combination. The room was acceptable. A bit small, but clean and...
Although the hotel is tall, I was assigned a room on the second floor, which was quite uncomfortable due to the close distance...
... behind the hotel. The hotel staff is really nice, so is the room – cosy and clean. In the morning you can look forward to the...
Most popular question about the rooms
What is your address to book direct. I am not a member of NH. Looking for double room on 15/09/15 (September l5, 2015). Husband and wife. One night. Any discount for...
Answer from Ralph M
Aug 2015 |
Dear charwinelover, many thanks for your comment. Reservations can be requested via Email or can be booked directly on our website...
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Reviews that mention rooms

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John H wrote a review 16 Oct
18 contributions5 helpful votes
I requested a corner room and received one with shower/bath combination. The room was acceptable. A bit small, but clean and appeared to have modern furnishings. I was unhappy with the Philips television. I liked that there was at least one channel that showed movies in English all day/night. However, I was unhappy that I was unable to access my external drive to play my own movies. Was unable to access the USB ports on the TV even using an universal remote. However, I was happy that I could at least change the language from German (unlike in the NH Collection hotel Friedrichstrasse in Berlin!!).

So, the GOOD and well room for improvement...

Good - Hotel is VERY near the Munich central bahnhof. Just exit the train station on the side that has Polizei vehicles (and construction). Exiting the station on the correct side saves MUCH walking!

Good - Generally, hospitable staff... was greeted upon entering the hotel after spending the day exploring. Warm greetings every morning for breakfast and upon leaving the breakfast/restaurant area. Particular notice to the breakfast wait staff. I wish I knew their names. A young, brunette haired lady assisted me several times and always had a cheery disposition. She smiled with her eyes and it really lit up her face! Loved it! I was also assisted by a male member who was prompt with offering sweets on a tray! The apricot pastry was absolutely delicious!

GOOD - COVID practices! Hand sanitizer available throughout the lobby and posted at the elevators. The breakfast/restaurant required masks (as is required throughout the hotel) and plastic hand sleeves were also provided and expected to be worn. I actually wore my own hand gloves, which was perfectly okay. Also the wait staff is prompt to correct you if you have forgotten to wear your mask when going for coffee etc. The same brunette-haired lady I mentioned before pointed out my error when I made a dash for coffee and had forgotten my mask. I immediately returned to my seat to adorn once again my mask. Bravo NH Collection Munchen Bavaria!

Good - I liked that some items were available buffet style at breakfast such as breads, fruit, yogurts, and juices. Other items such as made to order eggs, pancakes etc. were available on request.

Good - One number '9' I think for requesting anything housekeeping related. Very nice touch! Prevents bothering reception with such matters.

Room for improvement - Be more prompt about providing the free drink tickets when towels are re-used.

Room for improvement - The made to order items that are available should be posted. As far as I know, nothing is posted allowing the guests to know what items such as omelettes, pancakes etc. are available on request.

Room for improvement - Be more attentive to the notices which are hung on the door knob. I clearly hung a notice requesting my room to be cleaned. I was gone most of the day from noon until perhaps 8 or 9pm. Upon returning, I was dismayed to find that my room had not been cleaned. I immediately phoned reception about the issue. Someone at the reception remedied the situation by promptly providing all amenities needed for bathing etc.

That being said... I think the NH Collection Munchen Bavaria was a good choice. Some more places to store clothing would be nice in the room, but what is available is adequate.
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Date of stay: October 2020
Rooms
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from NH COLLECTION MÜNCHEN BAVARIA, Guest Services / Front Office at NH Collection Munchen Bavaria
Responded 1 week ago
Dear John H, First of all, we would like to thank you very much for your recent stay at our NH Collection München Bavaria and that you have taken your valued time to share your impressions with us. We highly appreciate this. It is really nice to see that you had an enjoyable stay at our Hotel. We are delighted to learn that you liked our unique location, right in the heart of Munich, our attentive staff and our measures we are taken regarding the current situation with Covid-19. We take the pandemic very seriously and are doing everything we can to contain the spread of the virus as much as possible. The safety of our guests is always our top priority Furthermore it is really nice to see that you liked our varied breakfast buffet and especially our service team at the Restaurant. We are very proud of our wide range of regional as well as international products and we are always delighted that our breakfast is very popular with our guests Please rest assured that we will share your suggestions for improvements regarding the ordering process for warm and egg dishes with our Management. Additionally we will share and discuss your remarks for the settings of our TVs with our colleagues from the Technical Department for further quality improvements. However we would like to apologize for the inconveniences you had to face regarding our Housekeeping service. Please rest assured that this does not reflect our high standard and that we have already shared your comments with our Housekeeping Manager to investigate further how this could happen. But it is nice to see that our colleagues from the reception handled this situation promptly by providing all amenities needed. Dear John H, we would like to thank you very much again for your constructive feedback and we truly hope that we may have the pleasure to welcome you back soon. Best regards, Magdalena Raith Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See wrote a review Sep 2020
1 contribution
Although the hotel is tall, I was assigned a room on the second floor, which was quite uncomfortable due to the close distance between the room window and the train station just across the window...

My very first impression was that the toilet was smelly and the room was not that clean...

On the whole a bad experience... the only thing that was unexpectedly good was the breakfast...
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Date of stay: September 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from NH COLLECTION MÜNCHEN BAVARIA, Guest Services / Front Office at NH Collection Munchen Bavaria
Responded 4 weeks ago
Dear Wei C., thank you very much for taking the time to share your impressions with us. We are very sorry to hear that you did not enjoy your stay at our hotel and we want to apologize for any inconvenience caused. Please be sure that we are going to share your feedback with our housekeeping manager. We will do our best to make sure that the shown up points will not happen any more. Most of our premium rooms and family rooms are located on the second and the first floor. Nevertheless we would be more than happy to provide a room on one of our higher floors for your next stay. Please let us know in advance so that we can prepare everything for you. We would be glad if you would give us a second chance and we are looking forward to welcome you soon again. Kind regards, S. Spitzlberger Management Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jiří Mašek wrote a review Aug 2020
Prague, Czech Republic47 contributions1 helpful vote
The location of the hotel across the street from the main train station makes it the perfect choice when you arrive in Munich by train. You will be accommodated in a few minutes so you can immediately set out to the city centre which is literally behind the hotel. The hotel staff is really nice, so is the room – cosy and clean. In the morning you can look forward to the breakfast buffet which offers you plenty of options, everything is fresh and really tasty. Only the view from the room wasn't especially pleasant and when you opened the window, you would hear a constant humming of some air condition or whatever it was.
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Date of stay: July 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from NH COLLECTION MÜNCHEN BAVARIA, Guest Services / Front Office at NH Collection Munchen Bavaria
Responded 17 Aug 2020
Dear jirimasek, Thank you so much four your review. We highly appreciate this. We are very happy to see that you have enjoyed your stay at our NH Collection München Bavaria and that you highlight our excellent location, our really nice staff, our clean rooms as well as our varied and delicious breakfast buffet. Please rest assured that your compliments will be shared internally with our colleagues. However we very much regret to read that we were not able to meet your expectations regarding the view from your room as well as the noise which was coming from outside your room. If you have any further questions or wishes, please feel free to contact us anytime. We are looking forward to welcoming you back soon. With kind regards, Magdalena Raith Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
D_Deiss231214 wrote a review Aug 2020
73 contributions16 helpful votes
The hotel is located across the railway station, at walking distance from the city center. We had a room on the second floor, in the corner. That room was very spacious and had an excellent bed. It was very well cleaned, as well as the whole hotel. The breakfast is still served as buffet but you have to wear plastic gloves and wear a mouth mask, which works fine.
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Date of stay: July 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from NH COLLECTION MÜNCHEN BAVARIA, Guest Services / Front Office at NH Collection Munchen Bavaria
Responded 18 Aug 2020
Dear D_Deiss231214, Thank you very much for taking your time to rate your stay at our NH Collection München Bavaria. We highly appreciate it It is nice to see that you have enjoyed your stay with us. We are delighted to read that you especially liked our unique location, your spacious room as well as our special created breakfast buffet. It would be our pleasure to welcome you back soon. With kind regards, Magdalena Raith Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
LCharlotte123 wrote a review Aug 2020
Ieper (Ypres), Belgium167 contributions51 helpful votes
NH Hotel Collection Munich enjoys a very central location in the center of Munich.

We stayed here for three nights and we are very satisfied with our stay. We had a very spacious room with a large bed.

Due to the corona virus, extra measures must be taken for the breakfast buffet. You must indicate in advance what time you wish to have breakfast. You must wear a mouth mask and gloves at the buffet. The hotel has managed to organize this very good. The breakfast buffet is very extensive and delicious.
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Date of stay: July 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from NH COLLECTION MÜNCHEN BAVARIA, Guest Services / Front Office at NH Collection Munchen Bavaria
Responded 10 Aug 2020
Dear LCharlotte123, Thank you very much for your review. We highly appreciate this. It is really nice to see that you have enjoyed your stay at our NH Collection München Bavaria and that you especially highlight our unique location, your specious room as well as our breakfast buffet including our special measures we are taking regarding the current Covid-19 situation. It would be our pleasure to welcome you back soon. With kind regards, Magdalena Raith Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Answer from Ralph M
Aug 2015 |
Dear charwinelover, many thanks for your comment. Reservations can be requested via Email or can be booked directly on our website. Unortunately TripAdvissor does not allow to write webpages or email adresses in our answer! Just for your info in advance: we still got rooms available but there is a hugh exhibition in Munmich during the requested period. For any further matters please feel free to contact us. By then kind regards, Ralph I General Manager
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Answer from Ralph M
Jun 2015 |
Hola Kittty, many thanks for your comment. The cost for the third person (extra bed) is 30€. For further questions please feel free to contact us directly. By then kind regards from Munich Ralph General Manager
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Answer from Ralph M
Apr 2015 |
Dear Skumar, I am not quite sure if you have already booked those room and require an early check.-in or if you require those rooms by this comment. Under your name I have not found a reservation. Can you please send an email to our official hotel´s email address and we will have a look at your issue in detail. By then kind regards from Munich Ralph
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