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All You Need to Know About the Rooms
at Banyualit Spa 'n Resort

Room/Suite (6)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... need to improve their facilities for better quality of bedroom and their TV Channel. Overall its amazing stay at...
... if the hotel advertises themselves as a spa. I booked an in room massage and it was average (because the girl was not...
... Swimming Pool and huge garden landscape. Inside the room there only Two Soft Pillow, Bath Towel, Tea & Coffee Maker,...
Featured room amenities
Hot Tub
Room service
Minibar
Laundry Service
Refrigerator in room
Internet
Air conditioning
Wifi
Non-smoking rooms
Non-smoking hotel

Reviews that mention rooms

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J Surya Putra K wrote a review Oct 2017
Bali, Indonesia2 contributions
Its a good resort to spend with family. The hotel space is okay with a huge garden around. The breakfast is good, food is fresh and yummy. The hotel need to improve their facilities for better quality of bedroom and their TV Channel. Overall its amazing stay at Banyualits Spa and Resorts.
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Date of stay: August 2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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SLM312015 wrote a review Sep 2017
Australia44 contributions18 helpful votes
This hotel has a really nice setting with simple rooms and reasonably clean. The gardens are lovely and the staff are very friendly, but they hardly speak english. This makes it very painful from trying to order a coffee to booking a massage, but there are sometimes 1-2 managers available that speak broken english, but it is still a struggle. Although it is a nice place the lack of english and cultural awareness (such as personal space and standing around and staring at you) makes the experience quite stressful.

I also tried several of the beauty treatments and massage and they were all very bad. The girls have a general idea of what is involved, but they do not know how to deliver a spa experience, which is very important if the hotel advertises themselves as a spa. I booked an in room massage and it was average (because the girl was not properly trained) and a facial the next day in the salon. It was disappointing because it was rough (again because they have not been trained) and also not having understanding on foreigners expectations regarding privacy. We do not like having doors wide open while we are receiving treatment, being in view for people passing by, even if we are clothed. We also like therapists to leave the room when we get changed, but again this is near impossible to communicate.

Also, when offering a facial where the is a 30 minute wait for mask to dry I suggest offering the service in a quiet location and not walking in and out of the room leaving the door wide open. Also, the services are not what they are advertised as. For example, a head massage was not a massage but a rough hair treatment, which consisted of putting oil in my hair and washing it out. Honestly all treatments were unpleasant and I travel specifically to try out beauty treatments, but this will probably not be an issue for most other travellers.

My advice is for travellers staying at this hotel is to be patient with the staff and have your beauty treatments from other locations. My advice to the hotel is heavily invest in some cultural awareness training and customer service english for your staff and I think your overall rating will improve significantly because you have a good location and nice staff. Also, please remove the spa treatments because it requires significant investment into training staff properly and bad experiences will continue to effect your ratings and opportunity for repeat customers.

Keep in mind most customers will not give their feedback instead if they do not enjoy their experience they just won't return to your hotel and they won't recommend it to their friends.
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Date of stay: September 2017Trip type: Travelled solo
Room Tip: Do not book spa treatments or massage go to the street
Rooms
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Guz D wrote a review Jun 2017
Denpasar, Indonesia30 contributions6 helpful votes
Very Close to the Beach, The hotel mostly had several basic facility such as Restaurant, Swimming Pool and huge garden landscape. Inside the room there only Two Soft Pillow, Bath Towel, Tea & Coffee Maker, Two Bottle of Mineral Water, Bar Soap. Ground Level Room had balcony however 2nd Floor Room don't have balcony but the chair available inside. Since the bedding made from wood, what i had was very noisy once you turn your body left or right. I am paying for 2 adult + 1 child, sleeping in one king bed. Room was clean and spacious for three of us.
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Date of stay: June 2017Trip type: Travelled with family
Room Tip: Choose your room either 1st or 2nd floor, facing to the pool will be much better.
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Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Erwin v wrote a review Jul 2016
6 contributions2 helpful votes
Okisch but it had lost some glory I would say. The restaurant needs some new menu and I suggest definitely to skip the pizza😟. Currently the garden is having a makeover so that might help. The pool is good and personnel really friendly. Are room is ok but somewhat outdated.
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Date of stay: July 2016Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Jane T wrote a review Jan 2015
Bli Bli, Queensland, Australia21 contributions15 helpful votes
What a lovely garden to walk through. The pool had two statue dolphins spirting water. Our room was quite spacious, clean and nice for that older bali style. We were very happy with the choice. We were swimming with the dolphins the next day at Melka Resort so we could walk very easily there, so good location. Staff were pleasant and helpful.
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Date of stay: January 2015Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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