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All You Need to Know About the Rooms
at Casa Caracol Hostel

Room/Suite (13)
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Guests1 room, 2 adults, 0 children
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Room review highlights
we were there a week in a very nice room. We arrived around 2 in the morning from a late flight. Our cab driver patiently...
... be,only to continue drinking and partying loudly in the next room until 3 in the morning. The breakfast they offer never...
... does not lead to a well run hostel. Added to this the room leaked water during our stay and as such completely...
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Reviews that mention rooms

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Shlomiesdad wrote a review Jul 2019
Eilat, Israel48 contributions7 helpful votes
we were there a week in a very nice room. We arrived around 2 in the morning from a late flight. Our cab driver patiently pounded on the door and Carlos let us in and settled us in our room. The staff is outstanding and tried to help, there was a major language issue though. The hostel is not in a touristy part of town which I like and is only a short walk from the center of town. If you go right as you leave the door and continue down the street you will discover the local town with local food and shopping and peeks into schools. We felt very secure there.
My problem was that there were not enough internationals there or enough tourist literature to help advise us on our adventure.
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Date of stay: June 2019Trip type: Travelled with family
Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Emma R wrote a review Feb 2018
Taipei, Taiwan5 contributions5 helpful votes
When we arrived to the hostel at 5pm we were immediately greeted by two obviously intoxicated owners of the hostel. We offered to go to an atm to pay but they assured us it was no problem and to just pay tomorrow. Later that night at 11pm once we were already asleep (we were up early for a long bus ride) they pounded on our door waking us up yelling “give us money” still very drunk. Once we calmed them down they left us be,only to continue drinking and partying loudly in the next room until 3 in the morning. The breakfast they offer never happened because the staff were too hungover to even get out bed until late afternoon. Horrible experience with unprofessional staff! Do not stay here!! The wifi in the hostel is also nearly non existent.
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Date of stay: February 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from hostalcasacaracol, Gerente at Casa Caracol Hostel
Responded 04 Feb 2019
Dear guests we took over the management of the hostel in January 2019. We are a German and Mexican couple with a six-year-old child. Unfortunately, we haven't had an easy start in face of all these bad reviews which were written during the last year. We are very keen to make your stay at our hostel with its beautful garden as pleasurable as possible. Please rest assured that we will keep it clean, and that there will be lightbulbs in the lamps and toilet paper in the bathrooms. We guarantee that nobody will be woken up at night because we need money for our next beer. We hope that you will give us a chance to rebuild a good reputation for the hostel. We look forward to welcoming all our guests including families with children. Saludos! Carlos, Kerstin and Ixtli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Julian U wrote a review Sep 2017
23 contributions14 helpful votes
The staff while friendly enough seemed to be all volunteers, which in my experience does not lead to a well run hostel. Added to this the room leaked water during our stay and as such completely DESTROYED my laptop. After discussing this with the "staff" I requested a report from the owner for insurance purposes and was told I'd receive this via email, 6 days later still waiting to receive it. Barely any hot water and you could hear everything from the adjoining rooms. I'm summary, don't bother, there's way better places you can stay for slightly more money.
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Date of stay: September 2017Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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mstsstable wrote a review Jan 2017
Milwaukee, Wisconsin5 contributions
+1
We stayed here on a short trip to explore the city, and found it to be quite nice. The room we stayed in was very cute and clean, the shared bathrooms were nicely clean as well. The courtyard is gorgeous and inviting! The people working there were kind and helpful. It has a very relaxed atmosphere, and its distance from the center helps keep it that way. It's far enough that the noise at night is not an issue, but close enough to walk easily.
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Date of stay: January 2017Trip type: Travelled with family
Cleanliness
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Sleep Quality
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FLANMANEngland wrote a review Jan 2017
ENGLAND68 contributions27 helpful votes
I've traveled a lot but have never stayed somewhere where the reviews are so different to what I found . My room was basically a mud hut with a bed and a light and not worth the 300 I paid . It's a good 15 minutes walk to the centre . This place feels like a new age commune and if that's your thing then you'll love it . If not best look elsewhere , particularly if you require cleanliness !!
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Date of stay: December 2016Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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