Loved the property, the tranquility and the staff! The beach is semi-private which is amazing. Restaurant menu is a bit limited but its temporary (Pandemic). Rooms desperately need an update, they are beautiful and spacious but the furniture feels old. Overall, we had an amazing time and would recomend for a quite and relaxing getaway. No music or parties here. Huge pool with beautiful beach and garden view.
First of all staff was super friendly and the look of the place is quite pleasant.
I've got to say now that our room was disappointing from the very beginning. The layout is very dated. We found one broken mirror inside the main closet that has not been changed. The phone was old and with a broken cord. The curtains had holes all over the place and the inner pool had not been cleaned before giving us the room.
The main pool of the hotel its great but tons of little mosaic tiles were missing or loose. Both me and my baby boy got injuries becuase of that same reason.
The main manu could have changes to make it more appealing to regular users. Flavor was good but also would have been good to offer children's menu which the place lacks.
Finally two key notes for this time: 1st the beach was dirty with single use plastic (we even encountered a syringe which should not have been there at all). Attention needs to be put to make a more pleasant stay for guests. 2nd and most importantly, on Sunday there was no service of sanitation of sunbeds nor cleaning of the pool. There is NO EXCUSE as to not have enough personnel to go through thorough cleaning at all times as we are all trying to have some normality in pandemic times. Hope things improve in the near future.
The staff is great first of all . Rooms are nice . Spacious and comfortable. Some rooms have small private pools. The main pool is like a lagoon . Many palapas on the beach . Be careful of dropouts and waves breaking on beach . I think experianced ocean swimmers only. Beach vendors and tour hawkers are very low key. Have not tried the Spa . They have out door massage.
Spent 5 days at this lovely resort. It was quiet and beautiful with a great pool, gorgeous private beach and great staff. The rooms are a little antiquated but were very clean and the bed was comfortable. Most guests are older which my husband and I enjoyed because we were there to relax not to party. All of the staff were attentive and friendly. I really enjoyed the wildlife that we observed, the beautiful birds and iguanas. Overall it was a fun and relaxing experience and I will definitely stay here again on my next huatulco visit.
This place is really relaxing. Spring Breakers not welcome just fyi . if you like to party this is not the place for you. This place is great and with Private pools when available makes all worth it. Got sick on our last day from the hotel but this is the first time this has happen at this hotel.