I am really disappointed in this hotel : the personnel is NOT FRIENDLY at all. They asked us to wait on the stairs to checkin instead of sitting in the main room, they are not respectful neither polite. They annoyed us with the luggages.
YOU HAVE TO PAY FOR A SHOWER (not as said in Booking) and your shower is timed ! If you stay longer than 30 minutes you will have extra charge and the manager of the hotel is very rude.
You have to pay 300¥ if you want to watch TV.
The positive points are that there are free drinks and it is quiete clean.
I think it is unacceptable in a country where respect is one of the most important values.
Came here for three nights and first time to experience a capsule hotel.
Would not recommend capsules for couples as they are usually separated by your sex so you won't be able to be together. The staff has a basic understanding of English but still struggle a little to speak however I did not communicate much with them so there wasn't much of a problem there.
My capsule was located in the 'women only' section which had one toilet to share, two showers and a 'powder room'. Everything there was spotless because I noticed hotel staff cleaning very very often. After the shower was used they'd clean it straight after for the next person.
My capsule was clean but the TV and alarm wasn't working. The light also flickered if I changed the brightness but I didn't let it bother me too much.
The walls are very hollow so it's quite easy to make noise and possibly disturb someone next to you, but the capsule generally is cosy to stay in!
The shower is not free to use and costs 200 Yen for 30 mins, bearing in mind that you don't get to use the shower for 30 mins, you have to bring back the key in 30 mins so don't prep yourself after you shower, go straight back to the reception and give your key back and THEN prep or else they'll charge you extra.
There is a smoking room for cancer spreaders like me, free internet to use and a good range of manga to read. Free drinks and ice cream also available at the lobby area!
There is also a convenience store 1 minute away and a 24hr restaurant next door which is super convenient for a night owl like me when I'm hungry!
The location is excellent also. In the middle of everything so it's easy to get around.
Overall I would recommend this hotel to solo travelers or people traveling with friends.
We couldn't visit Japan and not stay at least one night in a capsule hotel so we picked the Net Booth cafe.
It was an interesting stay! As we were a couple we had to stay in separate areas of the hotel as it is segregated by male and female. The women's section is accessed by swipe card so no worries about safety, even though there are no doors on your capsule - just a pull down screen.
Do not leave any valuables in there however, you can leave your main baggage behind reception.
There is more room in the capsule than I had feared so not as claustrophobic as I had worried. However the inflatable pillow was a little squeaky.
It costs more to use the TV in your capsule but to be honest it's just a quirky place to crash so you won't be spending much time in there.
Ideally placed right in the middle of the beating, neon heart of high rise Shinjuku, it's on a little side street quite close to the big godzilla head so make for that landmark if you're struggling to find it.
Free ice cream and hot drinks in the cafe area are a bonus plus you can take a look at all the amazing manga books.
Showers and towels cost extra but all the facilities are spotless, modern and welcoming.
All in all definitely worth a night's stay, even if it's just for the experience!
I must say it was my first capsule hotel, Its 4 floors been the top the net cafe for the people from outside, next the reception and common area then the girls room and on the bottom the man rooms
the place was really clean, good looking, with coachs and charge points every corner in the common areas for resting and reading points, they also have like 20 pc for costumer free use in the center of the room and a smooking area
they have a large manga/magazine collection, the main problem is that is in japanese so if you dont know how to read japanese
as they do in the net cafes the soft drinks, coffe, orange juice and ice cream is for free, they dont have a kitchen or vendomachine
I not gonna lie saying that the capsules are really comfy, because it can be a bit warm and claustrophobic especially when you are geting inside
The biggest flaw was that you have to pay going up stairs for the shower and there is only two of them (and is really necesery in the moorning) and they dont really have closets but you can leave your baggage in the front reception
Stayed here for one night during our honeymoon. I've always wanted to stay at a capsule hotel since seeing it on a documentary years ago.
Firstly, there are no couple capsules and the womens area is separated and requires a swipe access to get in. So if you're going as a couple be prepared to sleep separately. This isn't necessarily a bad thing because the capsule was quite warm during the night and I think two bodies in there would have made it unbearable!
Secondly, there's the safety and security aspect which I was interested to not see mentioned in any of the other reviews. I was quite apprehensive about my wife being alone in a capsule in Japan with a pull down screen that doesn't lock. As mentioned earlier the womens area is totally separate and requires a swipe card to get in. You also cant walk into the front doors of the hotel without being approached by one of the many staff at the counter. I mean, the place isn't fort knox but it felt very safe and most of the guests left their bags outside of the capsules to sleep. The screen on the capsule doesn't lock either but the magnet is quite strong and your feet are at the entrance end so you'd have plenty of notice of somebody was trying to get in. For the security conscious like myself you have no need to worry.
The capsules are 190cm long so if you're tall like myself prepare to be tucked up most of the night or pull your screen up a bit and dangle your legs out :)
Inside there is a tv for 300 yen if you want to watch it, one powerpoint and a light. They weren't overly tight which discounted any feelings of being trapped!
It can be a little noisy with guests coming in and out at all hours so if you're a light sleeper I'd recommend ear plugs and they sell them at reception. I found i was fine after a bottle of sake at dinner :)
The main reception has lounges and computers to use and a smoking room. They have recently changed the fees and it is now free to hang out in the lounge (previous reviews mentioned paying). The lounge area is awesome, really new and clean and the chairs are spread around the outside so you can have some privacy. There is also free water, tea, coffee, soft drinks and ice cream available.
The shower costs 300 yen for 30 minutes and you get a towel. There is also bodywash and shampoo inside the cubicle. There are only two showers per floor though so allow for a bit of leeway if you have a tight schedule. Go to reception to pay and they will give you the key and start the timer, you get charged if you go over time. This is a great set up for efficiency and ensures nobody hogs the showers!
The hotel is located smack bang in the middle of Shinjuku about 100m from the cinemas (the big godzilla) and around 300m to Shinjuku station (2 small blocks). Reception is located on the 7th floor and the capsules are spread between 5 and 6 floors. Well away from the Shinjuku noise and touts on the street!
Overall I'd definitely stay here again, especially if i was flying solo. Great vibe, very clean, safe and secure.