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at Hotel Balneario Vichy Catalan
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Room/Suite (170)
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Guests1 room, 2 adults, 0 children
US$97
US$87
US$106
US$86
SAVE US$20
Expedia.comUS$97
eDreamsUS$87
StayForLongUS$106
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Room review highlights
... building, but the interior... Very small and extremely poor room in the first place. After complaint bigger room but still...
... Vichy Catalan mineral water bottling plant. We had a family room (No.2). 1 Bathroom, one real dorm and one prepared dorm with...
... by the service I had received. I had booked the Dr. Furest suite to celebrate a special ocassion (which I had booked a week...
Featured room amenities
Hot Tub
Minibar
Laundry Service
Refrigerator in room
Internet
Wheelchair Access
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Reviews that mention rooms
Write a reviewVery nice building, but the interior...
Very small and extremely poor room in the first place. After complaint bigger room but still unacceptable in terms of amenities and decoration.
Spa hotel which has had better times. Pool and spa area mainly occupied by health care guests.
Poor breackfast in a school type cantine location.
Only plus: outdoor swimming pool but matrasses at an extra charge.
Elevator out of order and refusal to carry our luggage down the stairs.
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Room Tip: Rooms with balcony on loby wing seem to be acceptable.
Value
Rooms
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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We booked this hotel for an overnight stay. Free parking, large swimming pool and nice old building, reminding in a Castle. The staff had been very nice and the area looks generous and beautiful. This hotel is right beside the famous Vichy Catalan mineral water bottling plant.
We had a family room (No.2). 1 Bathroom, one real dorm and one prepared dorm with emergency beds. (Good for our Children). The beds had been comfortable.
Coffee available and a fridge with free water.
The shower was small and the flush was relatively low. The bathroom could receive kind of modernisation. Not bad, but could be better.
It was warm in the room and the ventilation system did not work or I did not get it how to make it run. It seems like it was no air condition, more a real ventilation system.
Our room was full of mosquitos (we did not open any window). We were hunting before sleeping at least 4 mosquitos and thought than that is was over. Next morning we had all over 4 people at least 10 bites to count. (I was wondering if the mosquitos did hide in the non ventilating ventilation channels in the rooms ceiling, safe to survive each hunting session).
We did inform the very nice hotel staff next day and they were apologising, maybe the former guest did the window open.
Generally I would recommend to travel always with a bottle of Raid or the mosquito switches through this region, as mosquitos and other bugs (very small flies) are usually around you.
The breakfast was OK, but nothing really special. The coffee was drinkable, fruits, cereals, ham and cheese, nice bread selection, but a high room and lots of people. It took time to replace empty parts on the buffet and the breakfast area was not comfortable, loud, Hugh and lots of people.
I would come back here if I get this hotel for a reasonable price. But this would be for longer stay, to enjoy the pool area and maybe the spa offer.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Considering Hotel Balneario Vichy Catalan is one of the top hotel/spa's in Catalunya, I am absolutely appalled by the service I had received. I had booked the Dr. Furest suite to celebrate a special ocassion (which I had booked a week in advance). They emailed me the night before my arrival to inform me that there was some sort of issue with the booking and that my room would not be available. They gave me the option to cancel or downgrade to a basic room. I am shocked at the level of unprofessionalism as I was not notified days before my arrival or even called to be notified!
On top of it, when myself and my parter tried calling them - we were not able to get a straight answer as to why there was a mess-up with our booking and why no one could inform us in advance to make alternative arrangements. Unbelievable, considering we were going to spend our anniversary here!
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Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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We loved our stay here. We decided to head to Costa Brava for the weekend at the last minute and this was one of the only hotels left in the area with one day notice. Fun but bizarre.
Don't bring any expectation this is a spa hotel in any normal sense. What a lot of wasted potential. The building is historic and lovely, is in a great region, and it has a large new wonderful swimming pool - BUT the place will be amusingly disappointing. Picture a 19th century hospital run by cranky nuns who renovated a hotel in the early 1990's. And have no idea how to run a hotel. Vichy Catalan must be a family run company with some under-qualified relative running the place. Nobody here has EVER been trained in a hotel school.
We tried the breakfast buffet which was frankly a lot of food but of such horrible quality we decided not to attempt the restaurant for meals. Following the advice of a Trip Advisor poster on this hotel, we tried the Restaurant Estacion about a five minute walk away and the food was awesome (and cheap!). The other spa, Hotel Balneario Prat a 10 minutes walk in the other direction had a wonderful terrace and a decent restaurant.
Notwithstanding, it was a good deal for the price because of its location, architecture, and pool. The room was quite and comfortable, though it reminded my of a university dorm room and the town is quite lovely. We used the hotel as a base to explore the area for three days.
The management seems sadly clueless about running a hotel. Despite being on the same property as the Vichy Catalan water bottling plant, the hotel offers one sad tiny bottle of Vichy water in the room, for example. We were asked to give a deposit for using towels at the pool - we simply laughed at the request and said no. The spa hour thermal treatment area looks Soviet and was explained to us by an angry woman shouting in Catalan.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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The timeless tone is set already upon approaching the main building. An impressive late 19th century mansion with plenty of historicist features, the Balneari Vichy Catalan is really a place with loads of character.
The hotel provides for a lovely, good quality stay with plenty of leisure activities, such as swimming, spa treatments and padel. Unfortunately, when we were there, in June 2018, the outdoor pool was being refurbished, and so we could not make use of it. However, there is a nice municipal pair of pools just a few hundred meters away from the premises (on full-length and one kids’ pool). Ask in the reception, and they will show you the way to get there. Admittance is 7 € for adults and (as I recall) 3 € for kids. Sun chairs are 2.5 €. According to the management, the pool area inside the premises is soon to be opened again.
There are two main restaurant options. Either you order tapas and drinks from the bar, or else you go for the more fine-dining a la carte restaurant (they offer both half board and full board). Having tried both, I would recommend the bar. The tapas, of which there was a good selection, were great, and the bar has a lovely portico soaked in evening sun.
The family room, where we stayed, was great value and the staff was really accommodating and service minded. Very child friendly too, albeit this venue mainly cater for older people (nothing wrong with that of course). All in all, a great place to stay a few days if you are in for a relaxing experience in the Catalan countryside.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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