Date of stay: June 2018Trip type: Travelled as a couple
We spent 2 nights at this hotel in a 'junior suite', a huge room with large windows, a king sized bed, a couch and a love seat. The hotel is in a great location, 1 block from the ADO and 1 block to the zocalo. Clean, safe, good wifi. 2 bottles of water were supplied each day.
We were disappointed that the pool area was closed (under construction) and that our safe did not work but overall our stay was pleasant.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Mauricio L, Director General at Gran Hotel Mexico
Responded 04 Jul 2018
Dear guest: Thank you very much for taking your time sending us your comments! we are very glad to read about your experience and I want to apologize for the pool (is part of our renewal works -which you are going to love-). We hope you come back soon; let me know about your next stop in this magical city. Best regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC