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The Track Questions & Answers

I am questioning about an issue I read on facebook last night it appears a family was treated terrible. Pushed out if the line, cause they were a white family with 3 children. This has really hit my heart hard. This is teaching those children hate. I'm married to a black man and I am white ! Black lives matter yes so true but sadly these children was exposed to serious hate not only by people in your line but the employed starting shouting at this family ! I am in shame of reading what was shared to my timeline that these kids white or black was exposed to this hate and racism ! I hope as a owner you took care of this and just didn't delete it and pretend the employed did right ! Hate is awful and especially when exhibited by employes working that night ! I hope love will one day over whelm the world but me and my husband own a company and if anyone of my employes was racist to a white or black or Indian or any race even gay people I would terminate there employment ! I don't represent that and I hope you don't either we travel there every other weekend and I am in aww of this those babies were so scared and frightened ! Sincerely not only someone who has visited your establishment but never felt your employes would feel racist towards children ! God bless I hope this was just a bad employee and not the examples of the owner of this company.

over a year ago Answer

8 answers

Attraction representative
pftrack
Helpful answer
0
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Not as helpful

From Mountain Press:

Tourist's social media post being investigated

By JULI WATSON NEIL Staff Writer Jul 26, 2016

PIGEON FORGE -- Police Chief Jack Baldwin said Monday that based on an investigation, his department could not confirm a racially charged incident reported on social media by a visitor to the Track Family Recreation Center.

"We haven't found anything that confirms or verifies what she's telling us," Baldwin said.

According to Baldwin, his office received a complaint from the tourist on July 23 about what she said she experienced at the Track July 21.

In a lengthy Facebook post that day, the woman, who is white, claimed she was harassed by African-American customers, who chanted "black lives matter."

After interviewing employees of the Track and reviewing security video, members of the police department could not confirm the race-based comments described by the tourist, Baldwin said.

Police advised the tourist that she could send a notarized statement to the Pigeon Forge Police Department, Baldwin said. He said his department was not called to the Track on July 21.

over a year ago
Gulf Shores, Alabama
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3
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it was reported in The Mountain Press that the investigation into this alleged incident by the Pigeon Forge Police Department could not find enough evidence to support this person's claims. Please do not believe everything you read. Check this out at the Mountain Press.

over a year ago
Rome, Georgia
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3
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Don't believe everything you read. I've been there so many times and have never been treated bad or seen anyone treated bad. Why would they ??? That's why they have a job, kids! People get mad and turn it into a racial issue. Don't fall for that!

over a year ago
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2
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I'm shocked if this happened.. This is a very busy place. We had very friendly staff at the jump and climbing. Never did I see anything but friendly smiles. Ready to help us. Would defiantly go back and highly recommend for not only for children... I saw adults there having a blast.

over a year ago
Sevierville, Tennessee
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2
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Amy- please do not be so ignorant to believe this happened. Be a strong role model for your children and learn not to believe everything you read. Some folks just like to stir the pot and you fell victim to their stupidity. Wise up!

over a year ago
Sevierville, TN
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2
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Please don't believe what you are hearing. The other side as I know it, the track had officials from the city help them review their tapes to locate this "incident", and it couldn't be found.

over a year ago
Helpful answer
2
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We were treated with respect. I didn't see any employee being disrespectful. We were there 2 days. Can't imagine it being the one in Pigeon Forge.

over a year ago
Helpful answer
0
Votes
Not as helpful

From Mountain Press:

Tourist's social media post being investigated

By JULI WATSON NEIL Staff Writer Jul 26, 2016

PIGEON FORGE -- Police Chief Jack Baldwin said Monday that based on an investigation, his department could not confirm a racially charged incident reported on social media by a visitor to the Track Family Recreation Center.

"We haven't found anything that confirms or verifies what she's telling us," Baldwin said.

According to Baldwin, his office received a complaint from the tourist on July 23 about what she said she experienced at the Track July 21.

In a lengthy Facebook post that day, the woman, who is white, claimed she was harassed by African-American customers, who chanted "black lives matter."

After interviewing employees of the Track and reviewing security video, members of the police department could not confirm the race-based comments described by the tourist, Baldwin said.

Police advised the tourist that she could send a notarized statement to the Pigeon Forge Police Department, Baldwin said. He said his department was not called to the Track on July 21.

over a year ago
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