does the hotel offer airport shuttle as well as shuttle to the mall?
Yes, they do have. make sure also to check the schedule of the shuttle going to the city and their pickup time going back to the hotel.
yes. there's airport shuttle. pls include it in your hotel booking, just to be sure. on the shuttle to the mall, fee is P150 per person ( as of June 2018)
Get an answer from Shangri-La's Mactan Resort & Spa staff and past guests.