What is the closet airport near the resort? Do you provide shuttle pick up from airport?
Mactan International Airport is the nearest. Yes they provide shuttle pick up from the airport with a fee or sometimes free but it depends on room package you avail, upon arrival you can easily recognize their help desk near baggage carousel for hotel pick up.
Yes, The hotel offers shuttle service to and from airport. Watch for the booth beside the sliding doors at the exit
Get an answer from Shangri-La's Mactan Resort & Spa staff and past guests.