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Belmond British Pullman Questions & Answers

Ranked #2 071 of 7 081 Attractions in London
Brentwood, United Kingdom

Hi, sorry if this has already been asked; I don’t have time to read through all the q’s. What is disabled access like boarding the train? My MIL suffers severely from RA and can walk slowly/with difficulty on the flat and manage probably 1 normal-sized stair, but wouldn’t be able to hoik herself up a large step or several to board. Any insights welcome. Many thanks.

5 months ago Answer

4 answers

Kent united kingdom
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The staff will be very attentive to your needs,they will bend over backward to help with getting on and off the train.you won’t be disappointed.

5 months ago
Chelmsford, United Kingdom
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My partner managed to cope with the (admittedly high) step(s) on to our carriage, even though her mobility is severely restricted and she doesn't 'do' steps well. She experienced no particular difficulty with the lavatory.

5 months ago
Harrow, United Kingdom
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Hi

I'm on crutches due to a spinal injury. I found it quite easy to step up on to the train and as previously said there are staff to help you. Getting down I was apprehensive but given assistance. On board we sat in the armchairs (2 facing each other the other 2 people in our party were seated across the aisle near enough to hold a conversation) we were advised my the booking team not to have the cabin as it would be difficult to get in and out of. Access on board is okay and toilets are accessible. Can be a bit wobbly but you'd expect that on a moving train. Staff really helpful, you can always phone them and discuss your concerns before booking.

5 months ago
Ramsgate, United Kingdom
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Hi

There can be a gap between the station platform and the train which may need to be negotiated and a height difference of about 30 cm. There are staff available at each carriage doorway to help if required.

Once onboard the carriages are flat and seats are normally individual armchairs which, although a little heavy, can be moved to assist access.

I hope this helps.

5 months ago
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