Hi, sorry if this has already been asked; I don’t have time to read through all the q’s. What is disabled access like boarding the train? My MIL suffers severely from RA and can walk slowly/with difficulty on the flat and manage probably 1 normal-sized stair, but wouldn’t be able to hoik herself up a large step or several to board. Any insights welcome. Many thanks.
They do provide ramps onto the train, I use a wheelchair and went on the train in November last year. They assist you on and off the train, and if you ask they will seat you near to the toilets. I was very well looked after when I went on the train. I did contact them to let them know I would need assistance though via the contact form on the booking page.
My partner managed to cope with the (admittedly high) step(s) on to our carriage, even though her mobility is severely restricted and she doesn't 'do' steps well. She experienced no particular difficulty with the lavatory.
The steps were high and to be honest I would be surprised if they didn’t cater for a disabled person.
To be honest I didn’t really take in that sort of detail and I didn’t visit the toilets on the train! I did find that being seated for 4 + hours and constant food and drink being served might not suit everyone.
I would suggest you give them a ring and find out the finer details before you book
Hope this is useful
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