I'm very unhappy with the ticketing process. I bought tickets in advance online for a specified time and upon arrival was told the time would not be honored. I was told to stand in a huge line with ticketed and unticketed customers. Even though people in line had purchased tickets in advance online, their spots and mine were given away to people in the front of the line on a first come first serve basis.. What is the point of advance purchase and reservations if you are going to give my seat away anyway??
How long is the tour from the time you start walking down the hill to the boat till you are back to your car? Thanks!!
From I-5 to the Parking place (before taking Boat) how safe/narow is driving? on Shasta Cavern Road?