I booked this resort for a June stay a couple months ago - when reviews were much better. It sounded like a lovely, upscale boutique resort. Since then, it seems something has changed. Most reviews from people who stayed in April are negative saying the rooms are small and dingy - not how they appear on the website. There are complaints of musty smells, mold on the walls, etc. As we are coming out of a global pandemic, these are not the types of reviews I want to see. Can anyone offer insight to what has changed? I am wondering if I should change hotels. Our trip is a special family vacation to celebrate some major milestones - I don't want to be staying in a "refurbished motor lodge" (quote from a recent review ).
Are there views directly from any of the rooms? If so, how would one be sure to get a room with a view?
There is no elevator right? Need "2" rooms for 2 couples ( Seniors) with "2" queen beds facing the mountains*Which Floor would allow for less steps to climb? Tentative dates 5/13-5/16/2017 Is hotel on a busy road? + how far is it from Phoenix airport? Thank You